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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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March 28, 2022

The service was great, and the team was upfront about potential staffing limitations. No complaints. More

by ROBERTJALT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jacobs
March 28, 2022

Dealership was nice and friendly. Bryan and team were great at communication throughout the process. More

by GABECHAN0817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan, Jimmy Luong, David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Danielle Kirker
March 28, 2022

I’ve been a customer for over 20 years. I’m pleased with the outstanding service at Downtown Toyota. The personnel are very knowledgeable and professional. I take my cars in when service is More

by JHaskins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

Oil leak after original apt. Didn’t call correct number for pick up time/date. More

by ANDRESRV21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Jacobs
March 28, 2022

Everyone was super attentive and helpful. Patrick in particular was very professional and clearly communicated what was being done to my car and made sure we were all on the same page, which More

by mayela.saldana77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

Great service, as always. Friendly, helpful, very knowledgeable. I’m on my third Subaru and would not go anywhere else for service. More

by ZATSPLITS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

Always very thoughtful and efficient, great service and responsive turnaround time. Accurate diagnose great work ! Will be back as I have for the last 5 years ! More

by ANTONIO PEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

I am a devoted Subaru member. I have upgraded 5 cars from this dealership and prior to this I never owned a new car. More

by bmarie648
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jacobs
March 28, 2022

The Oakland dealership is very friendly and reactive. Their service goes beyond expectations. I would highly recommend them. Often i would stop by without booking any appointments on line and they alw More

by mournirr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Danielle Kirker
March 27, 2022

Toyota people are very knowledgeable, trustworthy, fair, and clear.. Highly recommend them . Thank you ver much More

by cp.carrierinc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danielle Kirker
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