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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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March 26, 2022

I look forward to a time we don’t have to have service done! Sucks us dry! More

by sue.towle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2022

Friendly and knowledgeable staff! Would definitely recommend to friends and family. They have taken good care of my car. More

by ileneg5338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2022

The phone system was out of order for days requiring me to walk to the dealership to discuss my car. The diagnostic was overpriced (over $800) without fixing anything. Suggested repair was substandard comp More

by Barrontoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Learned
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2022

Easy to schedule service online. Professional service and clear communication. Also Lyft service as needed More

by folkdanza1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2022

Everything is good got done on time got a ride home will go back there More

by godzilla33
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Jacobs
March 24, 2022

Great service, very honest about car needs and condition it is in. Prices are explained well. More

by MAE2LEGASPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

I took my Prius to the service department and got a very good service. I will go back again to have my car fixed. More

by Akhamri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Danielle Kirker
March 24, 2022

Thank you for your great service! I’ve taken my new (2019 Subaru Crosstrek) to you since I bought it, and you have always done a great job. More

by mckimsl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, it has been a month or more, but everyone was awesome!
March 24, 2022

Polite and helpful customer service and timely notification that the work had been completed and the car was ready More

by RACHEL51
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

Had a great experience working with Patrick, he was personable and professional and the service was great More

by Elizabethbergin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
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