Downtown Toyota-Subaru of Oakland - Service Center

Besides talking to me like I actually have a brain, twice this outfit stayed late to replace my battery rather than send me home knowing I couldn’t start my car in the morning; the second time at closing tim this outfit stayed late to replace my battery rather than send me home knowing I couldn’t start my car in the morning; the second time at closing time they stayed to put on new wipers as the rain started. More

A big thanks to Patrick Learned for his time and professionalism. Really appreciate his support. professionalism. Really appreciate his support. More

The rep who helped me, Michael, was terrific! He answered all my questions, took care of all my car concerns, reviewed everything carefully when the work was done, and was also friendly and knowl He answered all my questions, took care of all my car concerns, reviewed everything carefully when the work was done, and was also friendly and knowledgeable. More

I had booked an appointment for an oil change based on the website available time slot which I would think means a service rep is available during that time. It I book an appointment with a doctor or res the website available time slot which I would think means a service rep is available during that time. It I book an appointment with a doctor or restaurant that space is blocked out for me. Upon arrival I was quoted 2 hours of an oil change even with the appointment. I waiting in th sales area. Over 3 hours later and having to check on my car serveral times it was finally completed. Absolutely insane wait for an oil change. Went on lunch break to try to avoid lines and traffic getting back and ended up having to take the rest of the day off work. Not even sure why there's appointment timeslots if no planning is done for the reservation. It's pretty pointless More

Good customer service and quick turning around and picking up my vehicle thank you Jill next time picking up my vehicle thank you Jill next time More

The service members are very helpful and provide great customer service. I am pleased with the care and attention I receive. customer service. I am pleased with the care and attention I receive. More

Service center is excellent in service. Keep us updated and always make follow thru phone.keep up the good work Keep us updated and always make follow thru phone.keep up the good work More

I got there on time and there was no time lost. I was greeted and asked what I needed . About 40 minutes later I was told my car was ready. I’m glad I waited for my car to be finished, I payed the I was greeted and asked what I needed . About 40 minutes later I was told my car was ready. I’m glad I waited for my car to be finished, I payed the bill and l was on my way. Thanks, see you next time. More

Very helpful staff and the oil change was fast. Nice waiting room with chairs and Wi-Fi. Nice waiting room with chairs and Wi-Fi. More

Great experience great experience great service by Kevin great service by Kevin grest service by Kevin great service by Kevin grest service by Kevin More