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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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March 08, 2022

I get professional interactions and professional service at a reasonable price. These folks are well trained. More

by 2campbell.carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Danielle Kirker
March 08, 2022

The service center seems fine, but downgraded a star because the representative did not follow up with a phone call or text to let me know my car was ready. More

by Wendy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
March 07, 2022

Great service , great staff, on top of maintenance . Managed timing and additional service in timely manner More

by jcpoilevey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Danielle Kirker
March 07, 2022

Everything was excellent from arrival to picking up the vehicle. Thank you so much for making it quick and easy. Thanks Vern and Kevin. More

by JESUSJG2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2022

Kevin is knowledgeable and prompt. He goes above and beyond to provide great customer service! More

by TRICIAATPEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2022

My brake problem was fixed and no smell after new brakes were installed. I also love the lyft dropoff/pickup … plus my service advisor was helpful. More

by ron@blert.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
March 06, 2022

The service is okay. The service charge is high. The waiting room is not comfortable. Great shuttle service when they had it. More

by PERCY_TAYLOR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with a different guy every time never bothered to remember there name
March 06, 2022

Easy to get an appointment, the car was serviced promptly and the technician helping me was very professional. More

by oaklandj2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missed the name
March 04, 2022

This is a better dealership than my usual. They were polite, fast, did what I asked. Effective, friendly communication. I just felt comfortable there. I didn't feel processed, if you know what More

by CARIBEANBLUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
March 04, 2022

Customer service was excellent. Fast and very prompt. I would come back for get my subaru fixed here More

by JMAIDEN91184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Danielle Kirker
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