Downtown Toyota-Subaru of Oakland - Service Center

I've gone to this service center often. usually have Jimmy who is great. this time a different guy, don't know his name. no problems. But have to say I got SEVERAL phone calls from people claiming Jimmy who is great. this time a different guy, don't know his name. no problems. But have to say I got SEVERAL phone calls from people claiming to be in the "vehicle purchasing" dept or whatever, asking if I'd like to sell my car. Each time I said no, but kept getting them. I finally complained to the person. I wasn't and am NOT interested. Told them to take me off that list. More

Very friendly and courteous staff. Fast service and fair pricing. I would recommend and bring my vehicles here for servicing pricing. I would recommend and bring my vehicles here for servicing More

Took it in a couple times. Service reps were fantastic. Diagnosis was lacking. Tried to get a throw out bearing replaced after recall. Said there was nothing wrong. Still whines at me every morning. It's e Diagnosis was lacking. Tried to get a throw out bearing replaced after recall. Said there was nothing wrong. Still whines at me every morning. It's embarrassing driving around town with a whining throw out bearing. I'm choosing to do my own maintenance from now on. $1200 for fluid changes. I can do it myself for $100. This is my 5th Subaru, I am loyal, but I feel taken advantage of More

Very back customer service experience I will not recommend anybody there The guy who help me for my 2015 Toyota Highlander treated me so bad recommend anybody there The guy who help me for my 2015 Toyota Highlander treated me so bad More

Always quick and courteous when I bring my car in to be serviced. Would definitely recommend for anyone looking to get work done on their Subaru. serviced. Would definitely recommend for anyone looking to get work done on their Subaru. More

The staff here is always helpful. I get both my Toyotas service here. Bought both of them here Camry and the wife’s Highlander. service here. Bought both of them here Camry and the wife’s Highlander. More

Small town feel to the dealership which I really liked, the service felt that much more personal and engaged. the service felt that much more personal and engaged. More

Staff is mostly friendly. Pricing is high. Convenient to get in and out. Shuttle inconsistent running. get in and out. Shuttle inconsistent running. More

Kevin Go was very helpful during the stress of not having my car and was very communicative. my car and was very communicative. More

It was a good experience, kevin goh did a good job at communicating to me what was needed to have my car be fixed communicating to me what was needed to have my car be fixed More