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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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February 08, 2022

The dealership was terrible and wouldn’t let me leave until I bought a car. The service center is amazing. The guys there are all so kind. More

by hwinn537
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

They took great care of me and my car, had excellent They took great care of me and my car, had excellent service, and made me feel very comfortable with their health and safety procedures. More

by AHR2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Danielle Kirker
February 07, 2022

I bought my car to service for the recall. Customer service was great. My car was serviced on time, very efficient. More

by sitsin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure
February 07, 2022

The best service adviser and very efficient.I will keep The best service adviser and very efficient. I will keep referring downtown Toyota /Subaru to my circle of influences. More

by SUNNY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Danielle Kirker
February 07, 2022

Brook lungs when rotating my tires. Car has not road the same sense. Never will come back for any service. More

by A. D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Kirker
Feb 07, 2022 -

A. D. responded

Broke lugs taken off my tires.

February 07, 2022

Everyone was friendly and honest and they love my car as much as I do More

by beccalito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
February 06, 2022

Actual service was fine but very difficult to make contact and set up service appointment More

by josberzok
Recommend Dealer
No
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2022

Helpful, on time. The constant badgering for a review is awful. Please leave me alone. More

by EMAILNANCYMARTZ
Recommend Dealer
Yes
Employees Worked With
I didn’t take names
February 06, 2022

The ease of getting checked in and out. I chose this location because it's convenient to my job and I like that they stay in contact by messaging. More

by May
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2022

Very friendly and courteous, attentive to detail. Glad we bought our car closer to home. More

by aliciapynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
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