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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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January 31, 2022

Very knowledgeable and professional job well done. Especially mr Vern Chao. Thank you. That’s wonderful. More

by Klengine2899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2022

Very helpful staff, easy check in, prompt work - car was ready on time as promised. More

by paul.d.adams
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2022

I always have a great experience! Everything is well organized, quick, and results are thoroughly explained. More

by reannacouts
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Danielle Kirker
January 31, 2022

I’ve normally had a good experience here but my most recent service was incredibly slow. I had an appointment but still waited 30 min to get checked in. Later on, I noticed my car was ready and asked th More

by JenK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
January 31, 2022

Good service they take care of you and they answered all your questions good team More

by JGALVAN123
Recommend Dealer
Yes
Employees Worked With
Danielle Kirker
January 31, 2022

Only had services done. Person was very helpful and service was excellent and on time. More

by barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2022

Great customer service! Made an appointment ahead of time and was helped right away. Service was fast and efficient. Very pleased with the service will return for future services. More

by S_g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Luong
January 30, 2022

I did already the last time I got this message I was very pleased with the service More

by cromero1045
Recommend Dealer
Yes
Employees Worked With
I gave our service person 5 stars ?? ????????
January 30, 2022

Great, personalized service. Very friendly and helpful. My car was finished in a reasonable amount of time. More

by emilyrasmuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
January 29, 2022

Efficient TimelyEasy to make appointmentsExplained the Efficient Timely Easy to make appointments Explained the service and fees in advance Friendly Expensive More

by M_a_reis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kirker
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