Downtown Toyota-Subaru of Oakland - Service Center

I brought my prius for an oil change. Next day I noticed oil leaking. I had to bring back my car, and it turned out that e drain bolt wasn’t tightened properly. I never had this type of poor service elsewhe oil leaking. I had to bring back my car, and it turned out that e drain bolt wasn’t tightened properly. I never had this type of poor service elsewhere. Your service technicians don’t meet Toyota’s mechanic standard. It’s quite embarrassing that you offer this level of service. More

Patrick was really awesome to work with and was very communicative. I really appreciate his efforts in helping me with my maintenance visit. communicative. I really appreciate his efforts in helping me with my maintenance visit. More

Everyone is very helpful and responsive. Some of the best car maintenance experience I can remember. car maintenance experience I can remember. More

Even with their computers down on my visit everyone was very pleasant, helpful, and accommodating. very pleasant, helpful, and accommodating. More

Quick service and friendly attitude made engaging with the Patrick for service made thing easier the Patrick for service made thing easier More

Long wait times Samuel is very unconcerned for the customers . No ethics at all. Even if you have an appointment better customer service at other Toyota dealerships. I will not be buying my new car fr customers . No ethics at all. Even if you have an appointment better customer service at other Toyota dealerships. I will not be buying my new car from this one. More

It’s changed location since I last visited. They focus only on Subarus vs taking care of Toyotas too. Friendly employees and fast service. only on Subarus vs taking care of Toyotas too. Friendly employees and fast service. More

They were able to take me in without an appointment. I needed to have the head light bulb replaced since it was out. I really appreciated this since other dealerships would not needed to have the head light bulb replaced since it was out. I really appreciated this since other dealerships would not More

Efficient, courteous, on time, great staff, friendly staff, clean facilities. One person standing out is Patrick Learned. staff, clean facilities. One person standing out is Patrick Learned. More

There is a whistling sound on my new car and the problem still hasn’t been resolved. I took the car last in this around December 15 and I was supposed to receive a call to bring it back in. I still have not still hasn’t been resolved. I took the car last in this around December 15 and I was supposed to receive a call to bring it back in. I still have not received a call so it’s been over a month and the problem still persist. More