Downtown Toyota-Subaru of Oakland - Service Center

Answered the phone and able to schedule appointment right away even though it was New Years Eve. The maintenance center - easy to find and drive into. Prompt attention. away even though it was New Years Eve. The maintenance center - easy to find and drive into. Prompt attention. More

They are always courteous and helpful! The service is first rate and service manager John Rowe is always excellent! first rate and service manager John Rowe is always excellent! More

Service person was Kevin. Show up for 130k service. Service person was Kevin. Show up for 130k service. Ended up buying tires because it wouldn’t take to long! Spent around $2500-$2600 total. As soon Service person was Kevin. Show up for 130k service. Ended up buying tires because it wouldn’t take to long! Spent around $2500-$2600 total. As soon as I left low tire alarm came on, I let it go for few days. I call Kevin and tell him about the issue. He tells me that there is no way for him to know that tire sensors were bad. I told him but you just sold me all new tire and balance you could have replace them. So I said what’s the cost and I also told him that they should be replaced at no cost. He said he can’t do that. So I said how much? That was couple weeks ago. I’m still waiting for call from him! I just might take my business else. I should have purchased tires elsewhere. Not happy with service. More

Disappointed on the last service. Mentioned about the brakes was shaking when applied but did not even look at it. And I reminded again before pick up but I was only told to bring it next time. brakes was shaking when applied but did not even look at it. And I reminded again before pick up but I was only told to bring it next time. More

Friendly, informative staff; clean, health-conscious waiting area; wifi access. Dealt with factory recall quickly and efficiently. Will be using them for basic maintenance, as well. waiting area; wifi access. Dealt with factory recall quickly and efficiently. Will be using them for basic maintenance, as well. More

Quick and professional service. Staff was very friendly and helpful. Job was done sooner than expected. and helpful. Job was done sooner than expected. More

Don't follow through, poor customer service, terrible safety around covid (numerous employees unmasked). Wouldn't go back if ai didn't have to for warranty reasons safety around covid (numerous employees unmasked). Wouldn't go back if ai didn't have to for warranty reasons More

Always get good service. Not cheap, but they have good coupons each season that helps. coupons each season that helps. More

Had my oil changed and my windshield wiper fluid was completely disconnected with container. The 27 point inspection should have caught it completely disconnected with container. The 27 point inspection should have caught it More

Efficient, friendly, courteous staff. Car was done ahead of schedule. was able to be flexible with appointment time. of schedule. was able to be flexible with appointment time. More