Downtown Toyota-Subaru of Oakland - Service Center

Call service, good service on phone , easy making am Appointment. Finish on times with Mechanic . Appointment. Finish on times with Mechanic . More

I was very satisfied with Downtown Toyota-Subaru. Both working with the service rep and the improvement in the condition of my car after the work was done was great. I had a good experience and will go b working with the service rep and the improvement in the condition of my car after the work was done was great. I had a good experience and will go back again with my Subaru Outback. More

Not responsive to my needs. Didn’t make much of an effort to address problem to address problem More

Kevin Goh gave me outstanding service. I dropped by with worn tires without an appointment on 12/23/2020 and overdue for service. Kevin arranged for 4 new tires and a service appointment and also arranged f worn tires without an appointment on 12/23/2020 and overdue for service. Kevin arranged for 4 new tires and a service appointment and also arranged for me to have rides to and from the dealership. Kevin made me feel good about Broadway Toyota. I will return! More

The people are always friendly and helpful. Check-in is smooth and they listen to questions and reply with good info. Enjoy hanging out in nice waiting area with some cubicle office spaces, too. Appreciate smooth and they listen to questions and reply with good info. Enjoy hanging out in nice waiting area with some cubicle office spaces, too. Appreciate when I call I get someone quickly. My experience is that they want to be sure my Subaru is safe and in good working order- like when to get new tires for my winter ski trips. More

Efficient and timely service of my Outback. Definitely recommend this service center for diagnostics, repair, and maintenance. recommend this service center for diagnostics, repair, and maintenance. More

Excellent service and provided loaner car awaiting parts and repair. Unfortunately, had to return when repairs made due to sounds at area of repair, which were taken care of readily on my visit. and repair. Unfortunately, had to return when repairs made due to sounds at area of repair, which were taken care of readily on my visit. More

I had to wait a long time before the service manager took my car and then they charged me when it should have been free. my car and then they charged me when it should have been free. More

This dealership has always been efficient, friendly, accurate and down what they said they were going to do. accurate and down what they said they were going to do. More

Kevin Goh was an amazing service rep. He worked with my insurance after it had been vandalized, Kept me up to date on timing and status and was an all around nice guy. Thanks for the help. Will definitely insurance after it had been vandalized, Kept me up to date on timing and status and was an all around nice guy. Thanks for the help. Will definitely be back again. More