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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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December 14, 2021

Very professional, good customer care and honest. Good job, easy to drive location and more. More

by kalsangdolkar2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Luong, David Jacobs
December 14, 2021

I like the place and the caring people considering how busy they are. Thanks for the great coffee. More

by CARMENESCUDERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2021

Very pleasant and professional service. I will look at purchasing my next car from the Oakland location. You have the service department to thank because I a very poor experience with sales a few years ag More

by angiedteal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

They are polite and representative n cashiers really courtesy. The the person in charge of inspecting the didn’t you good of a job . My back left light wasn’t working and they didn’t notice . Not quite More

by mari64md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
December 13, 2021

Takes care of things in a timely manner, curious and friendly, have uses this dealer for 36 years for Subarus and Toyotas More

by JMBASKET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

I have been bringing my Subaru here for regular service since I bought it in 2015. The service department has been responsive, courteous, thorough and reliable every time, that’s why I will continue to co More

by darcybabbitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

Daniel takes care of my Highlander almost ever visit great customer service, and friendly. He’s very knowledgeable about the vehicle , and always notifies me when my vehicle is do for service and specia More

by COURT_WHITE78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

Service team is great. Always explain what is going on. I appreciate there professionalism. I always recommend Toyota. More

by jtranchitella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 13, 2021

Brought my Forester in for regular maintenance. The appointment was on-time, and Jessy kept me posted on the progress. I chose to wait and grab a bite down the street. They were done by the time I fini More

by Steve B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
December 12, 2021

I asked if I would have to wait very long as I am 75 yrs and I was out in an hour. Very happy. More

by AROSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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