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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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December 05, 2021

Service is usually efficient. Waiting area provides space to work and wifi. Wish they would bring back the complementary car washing. More

by Stoll
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 04, 2021

Expensive and disappointing. Paid almost $1k for what?! Was ignored when I went to pick up the car. More

by merritbills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown, Jessy Lloyd
December 03, 2021

Love the staff and service at Downtown Oakland Subaru!! They are absolutely the best. I drive all the way from Pinole because they are way better than Albany Subaru. More

by SIDNIE.CHARNAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jacobs, Jessy Lloyd
December 02, 2021

Super friendly and easy. Dropped my car off and was told it would be done sooner than expected More

by JACKSOLDAVINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, Kriss Pashinyan, MUHAMMAD LODHI, Danielle Kirker
December 02, 2021

They have a great service department.Vern Chao does a They have a great service department. Vern Chao does a great job handling the necessary repairs… in a timely and friendly manner.. More

by O.D. Henderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2021

Good service. Would like if the sales department would stop using this time as an opportunity to contact me about purchasing my vehicle though. More

by anthony.fumagalli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs, Jessy Lloyd
December 02, 2021

The staff at this location were extremely friendly and accommodating when I came to bring my Subaru in for a recall maintenance. More

by BRITTANY.GAMEZ09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessy Lloyd
December 02, 2021

Excellent service.Cleaned, comfortable cozy waiting Excellent service. Cleaned, comfortable cozy waiting area, and coffee and tea are entertained. Excellent technicians! Awesome Customer service. Ex More

by jenniflam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
December 01, 2021

Very courteous service advisor, easy to get an appt. Clean facility, service performed within an acceptable time period. It would have been nice to discount the diagnostic charge since I opted to hav More

by ROBMAESTRETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kirker
December 01, 2021

Great experience. Ordered new tires and had them mounted along with alignment. Prices very reasonable and fast service. Slightly more expensive than discounttire but much closer to me and have had good expe More

by cyanrules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
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