Back

Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

Sort by
November 27, 2021

The representative is friendly, knowledgeable, and helpful. The location is convenient. Overall, the service is good. More

by wah_wah_98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2021

Everyone here is very friendly. The service on my Crosstrek was completed quickly. I recommended Oakland Subaru. More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessy Lloyd
November 26, 2021

A good experience overall. They are pleasant and their service exceeded my expectations I am a repeat customer. To my knowledge they are locally owned. More

by Camry T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kirker
November 26, 2021

Great service and consideration. Parts suggested the recalled part was in but not. I made a second trip. Everyone was very accommodating. More

by Rowlando I'm in
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kirker
November 25, 2021

Easy appointment, good communication, courteous technicians, no surprises. However, wish they would run the cars through a car wash for a final nice touch. More

by OakHorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
November 25, 2021

Vern was the most professional, knowledgeable, & sincere person. Please give him a raise because he deserves it. More

by Tea_tran84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

Service was friendly and quick. I always use Downtown Toyota for my maintenance and I have always been satisfied. More

by caskeyweston
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

Excellent service and all questions answered. Good communication throughout the day. Jessy was very knowledgeable about the cracked windshield and possible causes. More

by bsandel2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
November 24, 2021

Friendly staff, quick and easy transaction. Appreciated the shuttle service option. Overall, very pleased with experience. More

by CRYSTAAL25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kirker
November 23, 2021

The team at the service center has been great, keeping me in the loop on maintenance so my Toyota is up and running strong with no major problems. The team is friendly and seems knowledgeable. The only gri More

by SHANEDPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
196
...