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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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November 23, 2021

On time service. Great communication. Centrally located. Ok Ok OkOkOkOkOk ok Ok Ok Ok Om Ok More

by Khrishna Jude Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Luong
November 23, 2021

Work was completed as promised & so nice to have a ride back & forth to my home! Thanks everyone!🙏👊🏽😎🌈 More

by VBGERSON49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
November 23, 2021

Great service. Attentive staff that took good care of the car. Shuttle back and forth. More

by LOKESH.BIDHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2021

My agent was super helpful, nice, and efficient. He made the process easy for me and I got everything I needed done. More

by allison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2021

The phone system is ineffective but the service when you get there is excellent. I wish that the regularly scheduled maintenance prices were lower. More

by VINCETOLLIVER4015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2021

This dealership was available and very good with communication. Everyone was friendly and I was in an out in a reasonable time frame. More

by Lisasappleyard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name, but she was delightful, Danielle Kirker
November 23, 2021

Service center is making progress on a better customer service experience recently Haven’t purchased a car for several years More

by slovakster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
November 22, 2021

Absolutely amazing service. Friendly, trustworthy, knowledgeable and hardworking group. I highly recommend. You guys have my full support. More

by pqsaraiva
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, Danielle Kirker
November 21, 2021

The guy the helped was the best customer service person EVER - The first time I was called on the correct phone number when car was ready since I purchased my car. More

by TAMilliken@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 20, 2021

Awesome customer service and quick turn around. Will be returning for all our Subaru services More

by ajkostek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
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