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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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November 13, 2021

The service at Downtown Toyota is top notch. They keep it simple, fast and easy when you get your car serviced. And there is no second guessing the quality and care. They have never let me down. More

by GoldenSoljah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2021

All good except I was told the part was in prior to the first appointment. Not. More

by Rowlando I'm in
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kirker
November 12, 2021

Appreciate Accessible and convenient scheduling, courteous staff, timely service completion, and dedicated work space and internet while waiting for car to be serviced More

by HEATHER.NTC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
November 12, 2021

I love the Place Downtown Toyota-Subaru of Oakland . They have very good deals and they alway service make my car running good . Thank you More

by DianaVyPham1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Kirker
November 12, 2021

Kevin Goth provided excellent customer service to me for this repair and maintenance coordinating with State Farm. More

by Francis Rolle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2021

Patrick was greatAppreciated his customer service and Patrick was great Appreciated his customer service and follow through and unbiased recommendations. Thanks Patrick! More

by Anaucb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2021

Probably one of the best experiences I’ve had at a car dealership and service center. More

by edwardjkim85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2021

Dave took good care of me and my car. Much appreciated. Will be back. Thanks More

by DUSTIN.NEUMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, Kriss Pashinyan, MUHAMMAD LODHI, Danielle Kirker
November 12, 2021

Nice people who took great care of my car and worked me in at the end of the day on a Friday. I felt like I was part of the family. More

by ZANE SCHEMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
November 12, 2021

Terrible customer service. Kinda rude when you’re in there. No follow through- said they would call to schedule service when the part came in. 3 weeks later I called to find out about the part. Oh, it’s More

by STILLHOPETOLEEFSRUD
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Goh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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