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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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October 28, 2021

Patrick and Jessy were so helpful. They explained what is needed and provided us with update while we were waiting for the repair to be completed. More

by Debb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessy Lloyd
October 28, 2021

Some unseen warranty issues sprang up after we bought a barely used car. The service department fixed all the issues and gave us a dealer car for the time the new car was in the shop. More

by ERCHICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2021

Everything has been great. However, my car is NOT for Everything has been great. However, my car is NOT for sale! Okay, three more words. More

by CHARLIERIDGELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2021

It is confusing to know how to get help- please add a sign to help people know to stay with their car or to wait in line! It felt like there was no order. Once I got helped, my experience was excellent. More

by TARYN.PRITCHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2021

Friendly and courteous service. Oil change was done within time expectations provided. Wait area was clean. More

by rebeccang33
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
October 28, 2021

Fast, helpful service and quality work, couldn’t be happier with our Downtown Oakland Subaru service! More

by brgarber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Danielle Kirker
October 28, 2021

Fast and nice. The area is ver clean. Very reliable, called as soon as finished More

by ariunzayat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know , Danielle Kirker
October 28, 2021

Very helpful! Thanks for working with me on the service and timeline. Very courteous people. More

by ezekielanuj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
October 28, 2021

Dave Jacobs rocks as customer interface ! He took great care of a big repair on an outback CVT and helped greatly with a loaner vehicle while repair was being done. More

by OLIVER B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
October 28, 2021

perfect everyone. special this advisor. whatever needed to be done he does fully satisfied work More

by PURSUSHOTTAM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jacobs, Danielle Kirker
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