Downtown Toyota-Subaru of Oakland - Service Center

Had a nice experience. Car is looking good and was able to help me spread out some of the costly fixes across multiple visits. I appreciated the shuttle service as well. to help me spread out some of the costly fixes across multiple visits. I appreciated the shuttle service as well. More

Very attentive and got me in and out super fast. Excellent service. Thank you so much. Excellent service. Thank you so much. More

I was a little concerned based on the yelp reviews I’ve read which gave low marks for customer service however my experience does not support this. Although I was running late the technician checked me in read which gave low marks for customer service however my experience does not support this. Although I was running late the technician checked me in within five minutes of my arriving. Information on what would be done cost involved were very detailed. More

Friendly and knowledgeable staff that fixed my car's issue well. Would come back again. issue well. Would come back again. More

Jessie obviously cares for the customers. Greets all with a warm smile and voices concern for your problem with your Subaru a warm smile and voices concern for your problem with your Subaru More

Scheduling service has always been convenient. The service is completed promptly, and the staff communicates to let me know what was done and when the car is ready to be picked up. service is completed promptly, and the staff communicates to let me know what was done and when the car is ready to be picked up. More

Easy to schedule and very communicative throughout the power outage. Still got my car back same day. power outage. Still got my car back same day. More

Kevin Goh your service advisor was great. He was personable, polite, knowledgeable and true to his commitment about when my vehicle would be ready. He is a real asset to your dealership. personable, polite, knowledgeable and true to his commitment about when my vehicle would be ready. He is a real asset to your dealership. More

Got everything fixed properly, staff (Kevin) is very friendly and quite knowledgeable. Will let them continue. friendly and quite knowledgeable. Will let them continue. More

I ordered a replacement key that I knew would be very expensive. The charge was $100 less. Thanks for an honest service department expensive. The charge was $100 less. Thanks for an honest service department More