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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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October 22, 2021

Pleasant service. Asked questions to learn the problem to solve. Gave a good quote and timeframe. Met those goals. When necessary, they provide a Lyft home and back. This time I waited and had free hot choco More

by david.robins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Deeds
October 21, 2021

I am very happy the way they treat me at this dealer place. Everyone is professional! I give a plus to all of them especially to Daniel cus he really knows how he treat every one of his customer includi More

by bini_woek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

The service rep was responsive, thoughtful and friendly. He made it easy to contact him through text, always communicated clearly about what was happening. One of the best service experiences. More

by carlapgray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
October 21, 2021

Mr ReadeWas very professional and handle my business very well. I appreciated the ride back to my home and then to get picked up again More

by SBRET18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

I have my Subaru Impreza serviced regularly and always have a good experience. I've been here at least 6 times for regular maintenance. The staff are always friendly and they take the time to explain what More

by LISA.LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

Always quick and efficient service here. Never any issues when I come in for work More

by JJW38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd, Kriss Pashinyan
October 21, 2021

They kept me informed and up to date. They made my life easier with rides and a loaner car. They explained the reasons they wanted to keep my car longer. They answered all my questions. More

by boppiess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

Always dad and professional it’s a pleasure bringing my rav-4 to Downtown Oakland Toyota More

by DMurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

Patrick was very helpful and polite. However, this Patrick was very helpful and polite. However, this process for reviewing the service is annoying and glitchy. More

by WHITNEYCOWING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

Jesse was a pleasure to work with. He was great as a service representative. Thank you More

by nothanks0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
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