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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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October 12, 2021

Excelente servicio responsables y a tiempo la entrega de mi pickup los recomiendo muchas gracias More

by Irmasiliezar62
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

I found it easy to make and appointment and received fast and friendly service while there. My representative was extremely helpful. More

by AMYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jacobs
October 12, 2021

Vern Chao was very attentive, helpful, knowledgeable, detailed, and friendly. Best encounter with a service writer ever. More

by RICK.NGAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

They’re good to find the problems and fix them on time and efficient. They explain well. More

by RAMESHRBVASIREDDI
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

Kevin is fantastic. I feel very confident when I deal with him, and he makes the process so much more easy and streamlined. I hope Kevin stays as my point of contact for a very long time. More

by joeschoeniger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

Jessy was informative, friendly, and prompt with their information. Felt respected and heard and they easily explained things More

by MIKESELL.SARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
October 12, 2021

Fast service. Got a recall for subaru accent and they fix it fast. good customer service and friendly More

by Ualericlee12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, Kriss Pashinyan, MUHAMMAD LODHI, Danielle Kirker
October 12, 2021

Quick and great service. They answered all of my questions and let me know as soon as it was ready for pickup More

by cass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

Service was complete! In at the schedule hours and out in less than 90 minutes! I waited at the dealership for the service to be completed!! More

by johnlguillory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
4.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2021

Danielle Kirker was an excellent, kind and informative advisor. Both drivers from Toyota and back were also great. My two pending recalls were addressed. More

by NATALIELORRAINEORTEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kirker
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