Downtown Toyota-Subaru of Oakland - Service Center

Communicate through texting which is very efficient. Intake speed is variable depending on who is before you Intake speed is variable depending on who is before you More

Called 1st, inquired about shuttle. Response from customer service was dealership provides shuttle. Upon arrival I was ignored for 15 minutes. Then another customer arrived and they provided se customer service was dealership provides shuttle. Upon arrival I was ignored for 15 minutes. Then another customer arrived and they provided service. I then spoke with Service Manager and I was next. Upon completion I was not offered a ride and had to ask about why only certain customers received the survey. More

Great service. Nice staff. Shuttle driver really prhompt and polite. Very pleased. Missed the coffee each visit prhompt and polite. Very pleased. Missed the coffee each visit More

Nice costumer service all day happy for the help the give me all the time thanks me all the time thanks More

Excellent customer service. Making an appointment was easy and convenient. Getting my car on time was a plus. easy and convenient. Getting my car on time was a plus. More

Great and easy to use service. Informed and quick. Nice facilities nice people. Done quickly facilities nice people. Done quickly More

The service advisor kept trying to upsell to unnecessary services. Makes me consider other dealers. services. Makes me consider other dealers. More

They are knowledgeable, do great work and do more automotive services than other dealer service centers, are open more days and longer than other places. automotive services than other dealer service centers, are open more days and longer than other places. More

Been going there since 2015. Service was professional and they quickly and effectively addressed my issues. Rich the Service Manager and Patrick the Service Advisor were so helpful and both did a very g and they quickly and effectively addressed my issues. Rich the Service Manager and Patrick the Service Advisor were so helpful and both did a very good job of listening. More

The service center was efficient, courteous, and on time (as I waited for my vehicle). (as I waited for my vehicle). More