Downtown Toyota-Subaru of Oakland - Service Center

Timely and clear communication, clean facility, reasonable prices, friendly staff, convenient location, upsell wasn’t too aggressive reasonable prices, friendly staff, convenient location, upsell wasn’t too aggressive More

Friendly, quick walk-in service. Attendant was knowledgeable and answered questions and concerns I had about my vehicle. knowledgeable and answered questions and concerns I had about my vehicle. More

Not as good as last time. I guess the nice guy was not working. Overall it was ok working. Overall it was ok More

Kevin was wonderful, as always. He clearly explained what was in need of repair & charged a good price. was in need of repair & charged a good price. More

Pleasant experience. Representative went above and beyond with customer service and the needs of my vehicle. with customer service and the needs of my vehicle. More

Fast and good quality service . Friendly and helpful service managers. Thanks for fixing the issues with the car. service managers. Thanks for fixing the issues with the car. More

Handy location but waiting room is bleak and feels unfriendly. Problem of intermittent hood latch failure unsolved unfriendly. Problem of intermittent hood latch failure unsolved More

Daniel Pena from the services dept. was awesome! He was very helpful with provided me great customer service while I took my car in for an oil change. very helpful with provided me great customer service while I took my car in for an oil change. More

Arrived on a morning when several employees were out sick. Had to wait 20 minutes or so to get checked in. Desk fellow said he’d never heard about the email offer of oil change and tire rotation. I spen sick. Had to wait 20 minutes or so to get checked in. Desk fellow said he’d never heard about the email offer of oil change and tire rotation. I spent twenty minutes trying to find the email. Nonetheless the staff were polite and efficient and the service was finished in far less than the 3 hours they had projected. More

It was a wonderful experience! Appreciated Samuel's excellent customer services and promptness! Thank you! excellent customer services and promptness! Thank you! More