Downtown Toyota-Subaru of Oakland - Service Center

Patrick Learned was Efficient, friendly and informative. Set up time expectations correctlly. All was well done. Set up time expectations correctlly. All was well done. More

Friendly and courteous staff, quick turn around and thorough work. always a pleasure to drop by, especially if the shuttle is running. thorough work. always a pleasure to drop by, especially if the shuttle is running. More

Good communication about the needs of my car. Appreciate being about to text instead of call being about to text instead of call More

David provided all the information that I needed and the service was completed as promised. service was completed as promised. More

Easy, efficient. Everything went well with minimal interruption to my schedule. I appreciated the shuttle to/from my house. interruption to my schedule. I appreciated the shuttle to/from my house. More

Service department staff was very professional and kept me updated on progress of the repair. me updated on progress of the repair. More

Service was great, however the ridiculous number of phone calls and texts I received from the sales department was frustrating and annoying. I received so many calls that were about selling me a new car (and calls and texts I received from the sales department was frustrating and annoying. I received so many calls that were about selling me a new car (and NOT about servicing my perfectly good current car) that I had to black their numbers. Please don't subject people servicing their cars to relentless sales calls. I will be avoiding service at this location at all costs moving forward because of this. More

They are Really friendly and helpful, and take the time to explain what they are doing. to explain what they are doing. More

Excellent service all around. Thank you Jack for providing superior shuttle service and Patrick in the service team for being transparent and professional. Please give these two employees a minimu providing superior shuttle service and Patrick in the service team for being transparent and professional. Please give these two employees a minimum of 22% increase in pay. I would certainly come back to have my car serviced. More

Service Advisor David was extremely helpful.Labor Rate Service Advisor David was extremely helpful. Labor Rate of over $200 an hour is way beyond my pay grade. Subaru Service used to wash and vacuum Service Advisor David was extremely helpful. Labor Rate of over $200 an hour is way beyond my pay grade. Subaru Service used to wash and vacuum the inside of my car. This may not be financially possible for an oil change, but if I spend $1000 to fix something, washing my car would encourage me to come back. More