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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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September 18, 2021

Dave was fabulous and got my car done very quickly. I was very happy with the work More

by janeari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
September 18, 2021

Very professional and great attention to detail and called us promptly regarding possible additional fees. More

by Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
September 18, 2021

Jassy the serviceman is taking care of my car on every visit and give me the right advice More

by shukoorkhon
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
September 18, 2021

I have had multiple cars serviced here multiple times and the service is alway excellent. More

by scaltag74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
September 17, 2021

What a change after new management. My interaction with the previous manager made me feel like I just talked to a low-budget used car salesman. Now, the staff look happy and the appointment and check-in p More

by TomF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
September 17, 2021

The maintenance staff are pleasant and do a great job keeping my Prius C in shape. More

by GINNYVIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rowe
September 17, 2021

There was a complete lack of communication. They kept my car all day and did not let me know what was going on in the time frame promised. It took three calls from me to find out what was happening. Then I More

by westiegrrl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Samuel De La Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin
September 17, 2021

The individual who assisted me was top notch. All staff was very helpful. Facility was clean. More

by wkknapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, Kriss Pashinyan, MUHAMMAD LODHI
September 17, 2021

Fast and very straightforward to set up. Thanks so much for your help! Much appreciated, Patrick. More

by M H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Satisfied with the after-sales service you provide. Thank you guys! Satisfied with the after-sales service you provide. Thank you guys! Satisfied with the after-sales service you provide. Thank you More

by laowenxin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, Jessy Lloyd
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