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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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September 17, 2021

I think your prices are so outrageous and some of the charges are so unnecessary. The staff (Sam) was great and very patient with me as I crunched down the numbers that made sense for me. I don’t think More

by Nim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samuel De La Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

I was able to get a 36k mile service on my 2013 Crosstrek with out an appointment. Also had a courteous and safe driver for a lift home (Jack Andreasen) at no charge! More

by micsue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Andreasen, David Jacobs
September 17, 2021

I was able to make an appt for the same day and the repairs were done promptly. More

by patday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

I waited for my service and it was done promptly.My I waited for my service and it was done promptly. My Toyota Highlander hybrid is serviced well. More

by BONNIEPEDONE341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

I was taken care of in an efficient and timely manner. My device as also finished earlier than expected! More

by TheeJayRed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
September 17, 2021

Everybody was so nice. I had great service with all of the team. Thank you so much. More

by erikasanchez8322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
September 17, 2021

John Rowe always shows great attention to detail. He’s been my go-to person for years and he doesn’t disappoint! More

by Marny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rowe
Sep 17, 2021 -

Marny responded

Thanks for excellent service

September 16, 2021

Came in to have my oil changed and check engine line checked. Service was good and fast More

by ALBERTHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

Efficient and easy process. Safe due to covid and no waiting. Fair price and easy in and out More

by hdebow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
September 16, 2021

Service was fine. I hate customer surveys. They are a waste of time and have become standard practice even for doctors. Please delete me from future surveys, questionnaires etc More

by jazzfan1
Recommend Dealer
Yes
Employees Worked With
Stop this now. Good bur, Jessy Lloyd
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