Downtown Toyota-Subaru of Oakland - Service Center

Overall my experience with Toyota, they're pretty good. The people upfront are friendly and helpful. The price for service is too expensive. It would be a good idea to give customers coupons when they hav The people upfront are friendly and helpful. The price for service is too expensive. It would be a good idea to give customers coupons when they have to pay a higher price for services. More

A great experience! The team was super helpful and made the process super smooth. Shoutout to Kevin Goh for his hospitality. Will definitely be back for my next service appointment! the process super smooth. Shoutout to Kevin Goh for his hospitality. Will definitely be back for my next service appointment! More

I have been a customer of downtown for twenty years. I have had great customer service. They'll even deliver you to your door while you wait. have had great customer service. They'll even deliver you to your door while you wait. More

Kevin is an asset to your department. I come to downtown Oakland even living in berkeley because of his service. Kevin goes above beyond and remembers me each time I come. Very impressive. Oakland even living in berkeley because of his service. Kevin goes above beyond and remembers me each time I come. Very impressive. More

Very helpful and thorough. Good to chat with Patrick he gave me much confidence that my vehicle would be well cared for m. I was surprised tho that Subaru can’t help with dents gave me much confidence that my vehicle would be well cared for m. I was surprised tho that Subaru can’t help with dents More

Great job and service, Efficient and timely service, friendly, professional people I have worked with over the last 3 years for a variety of service e related issues friendly, professional people I have worked with over the last 3 years for a variety of service e related issues More

Turnaround time for service was quick. A bit pricey. Nice waiting area. Courteous service advisor. Hours posted on official website doesn’t match actual hours (opens at 7:30 on Sat. But website says Nice waiting area. Courteous service advisor. Hours posted on official website doesn’t match actual hours (opens at 7:30 on Sat. But website says 7). Hours on Google is correct though. More

Service agent really worked with my insurance company to get my repair done right quickly. Everyone was most courteous and professional. I'm definitely coming back for future service needs. get my repair done right quickly. Everyone was most courteous and professional. I'm definitely coming back for future service needs. More

Great service, highly recommend! Staff was very polite and addressed all of the concerns and issues. For some reason there is a 25 word minimum so here are more words. and addressed all of the concerns and issues. For some reason there is a 25 word minimum so here are more words. More

Kevin always great. Kriss was new to me… but also great. Only negative feedback is your person (lady) that answers the phone like I am bothering her… maybe some customer service training. Only negative feedback is your person (lady) that answers the phone like I am bothering her… maybe some customer service training. More