Downtown Toyota-Subaru of Oakland - Service Center

Like the fact that all employees are fully vaccinated so no need to wear mask. However wish that the interior of my car could be sanitized after the work is done. no need to wear mask. However wish that the interior of my car could be sanitized after the work is done. More

i am very happy about today’s service. but i am not happy that i had appointment yesterday on monday but when i arrived at service center is closed app do not know how come. i lost my this morning work. i a that i had appointment yesterday on monday but when i arrived at service center is closed app do not know how come. i lost my this morning work. i am not happy about it. this kind of service is not acceptable More

Everyone was helpful and polite and my car was ready quickly. Great experience and very easy. I will definitely go back when my car needs service quickly. Great experience and very easy. I will definitely go back when my car needs service More

Patrick was quick and sensitive to my needs. I didn't want all the recommended services and he kindly went through the list to trim it down. Great service. want all the recommended services and he kindly went through the list to trim it down. Great service. More

I was kept informed of mechanical issues with my vehicle. The repairs were completed with some cost containment which I appreciated. Kevin always remembers my name when I bring a car in for service. The repairs were completed with some cost containment which I appreciated. Kevin always remembers my name when I bring a car in for service. More

The service that was provided was as expected and the team members were helpful and professional. My car was done at the estimated time. No complaints. team members were helpful and professional. My car was done at the estimated time. No complaints. More

Standard vehicle check in. I did have an issue with my battery just a few weeks after the check in. Not sure the reason but I think a recommendation to change the battery was probably warranted. battery just a few weeks after the check in. Not sure the reason but I think a recommendation to change the battery was probably warranted. More

I've been a long time customer of downtown Toyota since buying my 2012 prius. Service has always been A+! buying my 2012 prius. Service has always been A+! More

The two gentlemen I talked to set up an appointment were professional and extremely helpful. My only issue is that whoever serviced my car forgot to update the sticker showing my next oil service. Now I hav professional and extremely helpful. My only issue is that whoever serviced my car forgot to update the sticker showing my next oil service. Now I have to go back there to get that updated, which is very inconvenient since I don’t live in the area. Other than that, the customer service was on point, and service was completed in a timely manner. More

Been buying and servicing our cars, here, for more than twenty-five years. We have never, in all that time, felt like we weren't served well. twenty-five years. We have never, in all that time, felt like we weren't served well. More