Downtown Toyota-Subaru of Oakland - Service Center

It doesn't matter if you make an appointment they take your care in for service so late you get back your car late. The customer service there sucks! your care in for service so late you get back your car late. The customer service there sucks! More

Like the service. They've always treated me very well. The work has always done well and I get the car back because I wait They've always treated me very well. The work has always done well and I get the car back because I wait More

Always great service and attention, my car always feels great after I take it for its service great after I take it for its service More

Excellent service. Very efficient and professional. Daniel worked with my insurer very well and facilitated quick turn around on the repair and financial coverage. Very efficient and professional. Daniel worked with my insurer very well and facilitated quick turn around on the repair and financial coverage. More

The staff is great, had a very good experience. Look forward to coming back for next service Look forward to coming back for next service More

Workmanship is good but communication with the customer is lacking. Especially when trying to get through to the service department by phone. No one seems to ever answer the phone and you just get routed t is lacking. Especially when trying to get through to the service department by phone. No one seems to ever answer the phone and you just get routed to a general voicemail box. More

I’ve had positive experiences getting my car serviced here. Kevin especially has been great. He is the person I’ve interacted with the most. Very friendly and has gone out of his way to get my car when i here. Kevin especially has been great. He is the person I’ve interacted with the most. Very friendly and has gone out of his way to get my car when it was taking awhile for someone to bring it down. More

Joe is wonderful every time I come there. Friendly and really helpful. A pleasure to deal with which is rare these days in any customer service. Friendly and really helpful. A pleasure to deal with which is rare these days in any customer service. More

Efficient & thoughtful, noticed something extra that needed fixing, loved that he initiated that fix, much appreciated. needed fixing, loved that he initiated that fix, much appreciated. More

Prompt at all levels. courteous at all levels. competent. Expensive - I could have had the same work done yet about 2/3 of the cost of a very good independent auto shop courteous at all levels. competent. Expensive - I could have had the same work done yet about 2/3 of the cost of a very good independent auto shop in Berkeley More