Downtown Toyota-Subaru of Oakland - Service Center

Professional, gave clear explanations for the estimate, called prior to performing any work not included in the estimate, and were honest about work not needed. called prior to performing any work not included in the estimate, and were honest about work not needed. More

Joe was a fabulous agent, responsive and helpful, and I always appreciate the service that drops off and picks me up while my car is being worked on. Efficient and friendly! always appreciate the service that drops off and picks me up while my car is being worked on. Efficient and friendly! More

Really great service, friendly staff and awesome communication. I was kept up to date on my vehicle communication. I was kept up to date on my vehicle More

Great customer service. Friendly and helpful staffs to fix my issue, we will definitely come back for service. Friendly and helpful staffs to fix my issue, we will definitely come back for service. More

Pleasant rep and fast service. He didn't charge full estimate when my problem turned out to be simpler than expected. Very much appreciated. Service gracious abt receiving my car a He didn't charge full estimate when my problem turned out to be simpler than expected. Very much appreciated. Service gracious abt receiving my car at the end of the day. Very good service experience. when I really needed it More

Jennifer was great, getting my car repaired after advising me on steps I needed to take with the National Subaru company. Service fixed it in a day! Thank you Jennifer! advising me on steps I needed to take with the National Subaru company. Service fixed it in a day! Thank you Jennifer! More

The process was very smooth. They were very helpful with my questions about the warranty for the battery. They were very helpful with my questions about the warranty for the battery. More

Downtown Toyota replaced the dead 12 volt battery in May 2019 Prius. They were helpful. 2019 Prius. They were helpful. More

We brought back our car for the same issue 3x. None of our concerns or requests were communicated between the staff and technicians. Terrible service and communication None of our concerns or requests were communicated between the staff and technicians. Terrible service and communication More

I worked directly with Patrick and he was a great advocate for me with Subaru of America. advocate for me with Subaru of America. More