Downtown Toyota-Subaru of Oakland - Service Center

Professional, social, tell you what will happen, give you a friendly outline to services and cost, and follow thorough. a friendly outline to services and cost, and follow thorough. More

Always quick to service and recommend the best options. Extremely professional and easy to book appointments. Extremely professional and easy to book appointments. More

Saturday service at the end of the day after my car died on the road. These guys were all about the customer, and saved me so much money and frustration taking a look and fixing my car late on a Saturday. on the road. These guys were all about the customer, and saved me so much money and frustration taking a look and fixing my car late on a Saturday. They easily could have made me leave the car, most dealers would have. I’ll be back again and again after this experience. More

They handled my recent service in a timely and efficient manner! My service manager, Joe, was very helpful and nice! Thanks Joe manner! My service manager, Joe, was very helpful and nice! Thanks Joe More

The location is great. I didn’t have to wait long for an appt (the next day) the people were all nice, the work was good They were knowledgeable and really listened to m I didn’t have to wait long for an appt (the next day) the people were all nice, the work was good They were knowledgeable and really listened to me More

Front of house good. Hope the fellows on the floor are well trained to take care of a 9 year old Outback Hope the fellows on the floor are well trained to take care of a 9 year old Outback More

Unfortunately because of proximity Ive had my truck serviced here more than once. After the last few services I do not trust these mechanics. Once left a bungee cord attached to the drive shaft, anoth serviced here more than once. After the last few services I do not trust these mechanics. Once left a bungee cord attached to the drive shaft, another time installed a brand new radiator with the lower hose upside down causing the pulley to create a leak in the new brand new hose - spraying coolant everywhere. A day later my engine light came on because of a faulty spark plug coil- I can only wonder if it wasn’t related to their previous job. Now after replacing all the spark plugs my engine is making noises it never did. I can’t get away from downtown Toyota mechanics fast enough. More

Lost paperwork which was supposed to be mailed to me but never was..difficult to reach by phone..waiting areas are very uninviting never was..difficult to reach by phone..waiting areas are very uninviting More

Not enough staff to handle customers. Communication with estimated time that vehicle will be ready was poor. Communication with estimated time that vehicle will be ready was poor. More

I was visiting from out of town when I blew out a tire. This location was very accommodating in getting me back on the road in a timely manner. Very friendly and quick service. Wish I lived closer for t This location was very accommodating in getting me back on the road in a timely manner. Very friendly and quick service. Wish I lived closer for them to be my regular dealership for maintenance. More