Downtown Toyota-Subaru of Oakland - Service Center

Service dept is reliable and helpful. Rarely have to wait more than a few minutes to be helped. Car is ready when promised. Rarely have to wait more than a few minutes to be helped. Car is ready when promised. More

Joe from the service dept provided excellent and courteous service! He was able to give me a detailed outline of what my car service was about and provided options about my 30k mileage tune up. It’s courteous service! He was able to give me a detailed outline of what my car service was about and provided options about my 30k mileage tune up. It’s because of his commitment to his service and care for my car is the reason why I’m coming back to do all my services at this location! Thanks joe! More

Didn't apply discounts as discussed during intake. Wanted review of services before picking up car. Didn't know my car history. Car feels more sluggish after service. Wanted review of services before picking up car. Didn't know my car history. Car feels more sluggish after service. More

Vern’s customer service was excellent. I was in and out of the service department very fast just like he said! I was in and out of the service department very fast just like he said! More

Kevin Goh has been super helpful! He has even answered email questions I've sent. thank you! He has even answered email questions I've sent. thank you! More

We were passing through the area. Our car needed routine maintenance. The service person mentioned that it would take approximately 2 hours. Work on our car was done e in a timely man Our car needed routine maintenance. The service person mentioned that it would take approximately 2 hours. Work on our car was done e in a timely manner. Service personnel were prompt and efficient in preparing our car for the second half of our trip. A thumb’s up to this service department. More

Service was good and speedy. Pleasant people, clean room, without any hassle. Good experience overall. Pleasant people, clean room, without any hassle. Good experience overall. More

Efficient, communicated well, good work as prescribed in evaluation. I have been happy with service on Subaru evaluation. I have been happy with service on Subaru More

Clear communication every time I bring my vehicle in for service. All repairs performed professionally and no excess work tacked on to try and make an extra buck. Everything is explained and justified and e service. All repairs performed professionally and no excess work tacked on to try and make an extra buck. Everything is explained and justified and executed as quickly as possible with a high level of quality. Cannot ask for more from a service provider! More