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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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October 31, 2022

Thank you for the good and quick service on our Subaru Forester. We really appreciate it. More

by MIKEBNORMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2022

I will never bring my car back to Oakland Subaru. The check engine light is still on how am I going to pass smog? More

by diannepierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2022

I brought in my Forester to have cross bars installed onto the roof rack. They estimated 3 hours, but was done in 2. Instead of waiting at the service location, I went to eat breakfast. Downtown Subar More

by EDGARW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narinder
October 30, 2022

Great place for service. Quick service and helpful service writers. Thank you keeping me posted on my vehicle More

by PLESS1798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2022

Very expensive. 500$ for a hood latch. Other than that, they do good work. Their labor fees are ridiculous. More

by timsnyee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2022

I received Great service, clean building and restroom, technical expertise, personable, knowledgeable, and outstanding member of community. More

by HADDENHAILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
October 28, 2022

I have had my 2007 Prius serviced at Downtown Toyota Of Oakland since 2007. Their service is always excellent and reasonably priced. They are very friendly and responsive to customers. I recommend them hig More

by lawrencebsullivan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

Horrible customer service and the shop didn’t fix the issues with our car. Waste of time. More

by Homero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joaquin O
October 28, 2022

He was nice and prompt with his responses. Felt accommodated. My extended warranty created some complications More

by Joshua huber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

Prompt routine maintenance while I read and waited in the showroom. The service rep was attentive and pleasant. More

by tuamigodois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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