Downtown Toyota-Subaru of Oakland - Service Center

Was very good experience. The problems I had were effectively and efficiently resolved. Joe, the service advisor was very helpful and explained all aspects of the service for The problems I had were effectively and efficiently resolved. Joe, the service advisor was very helpful and explained all aspects of the service for my Outback’s electronics problems. More

In and out. I liked that I had to join a work meeting and guy was cool and let me sit in a room. If you’re looking to get your but kissed then go on social media I liked that I had to join a work meeting and guy was cool and let me sit in a room. If you’re looking to get your but kissed then go on social media. These peeps work hard. Also I was visiting from out of town so nice that it wasn’t an hassle being an out of state client. More

The communication between the service writer and I was excellent. Sam kept me informed of any changes regarding the service of my vehicle. excellent. Sam kept me informed of any changes regarding the service of my vehicle. More

Fast, easy, communicative, and did not try to upsell for a simple oil change. Great! a simple oil change. Great! More

trash customer service no respect no insight disorganized i would never return to this place y’all need to work on your customer care also lost my documents insight disorganized i would never return to this place y’all need to work on your customer care also lost my documents More

Why do I have to write 15 words to submit this survey? Seems like you're not going to get all the data because people will not respond. Seems like you're not going to get all the data because people will not respond. More

I had a great experience with the expert service team. They made everything so easy to understand and I left the dealer within a few minutes of both dropping off and picking up my vehicle. I appreciate th They made everything so easy to understand and I left the dealer within a few minutes of both dropping off and picking up my vehicle. I appreciate their effort in such comprehensive (and speedy) work. More

I always get very good service there. My car was ready in two days and I didn't wait long to pick it up. My car was ready in two days and I didn't wait long to pick it up. More

Easy in and out for routine maintenance. Friendly staff and quick service - at least when booking early morning appointments. No complaints at all! Friendly staff and quick service - at least when booking early morning appointments. No complaints at all! More

Downtown Toyota in Oakland addressed my car's electrical malfunction efficiently and to my satisfaction. Their service representative was courteous and provided an adequate description of the problem. The malfunction efficiently and to my satisfaction. Their service representative was courteous and provided an adequate description of the problem. The car has been performing with no further issues. More