Downtown Toyota-Subaru of Oakland - Service Center

Patrick and the team were awesome. I really appreciate the fact that they handled submitting the claim to my vehicle protection provided and completed the work within a day or 2. I really appreciate the fact that they handled submitting the claim to my vehicle protection provided and completed the work within a day or 2. More

While in for a schedule service the car was scratch on the right front bumper, wheel panel and wheel trim. The assistant manager said he would schedule the body shop Subaru of Oakland uses to fix it. We the right front bumper, wheel panel and wheel trim. The assistant manager said he would schedule the body shop Subaru of Oakland uses to fix it. We haven't heard anything since after multiple emails. More

Service department very honest and punctual. Sales not honest or transparent and will have you going around in circles. Sales not honest or transparent and will have you going around in circles. More

Normally I don’t have issues with this dealership, but when I pulled in to the service center I talked with the gentleman who approached me and I let him know what I needed to be checked. Then I said whoe when I pulled in to the service center I talked with the gentleman who approached me and I let him know what I needed to be checked. Then I said whoever worked on my car had to wear a mask. He seemed hesitant, as if it would be a problem. Then we went inside and I spoke with someone else who then asked me all the same questions the original guy did. Not sure why as I did see the first guy taking notes. I did ask for something specific to be checked on and no one addressed it. At least the second guy assured me that someone would wear a mask when they got into my car. If you want repeat business, just do what the customer asks, it’s not that hard. More

Oakland Subaru is the best service department in the country. I only takes my Outback to them when I need service. Bryan and Joe are the best country. I only takes my Outback to them when I need service. Bryan and Joe are the best More

I’m giving a 5 because this last service, time wise, was the best ever. the best ever. More

Great customer service at the service center. The service center advisors are great. They really helped solved my vehicles problem, especially Joe and Brandon. These 2 guys really helped me out a The service center advisors are great. They really helped solved my vehicles problem, especially Joe and Brandon. These 2 guys really helped me out a lot. Keep up the great work guys. More

I am very grateful for how they followed up with me and delivered on fixing my headlights delivered on fixing my headlights More

I fuse downtown Toyota for years really pleased with their service their attention to detail I know that the dealership probably cost more than some of the other places but I think that they first of al their service their attention to detail I know that the dealership probably cost more than some of the other places but I think that they first of all know what they’re doing and second of all I really trust them! When I come there with a concern, they always are there for me More

Downtown Toyota-Subaru of Oakland, has been fantastic to work with. They go the extra mile to make sure everything is taken care of with my car. I wouldn’t trust anyone else. work with. They go the extra mile to make sure everything is taken care of with my car. I wouldn’t trust anyone else. More