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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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August 21, 2022

Amazing staff that treats your car as if it were theirs. The team always goes above and beyond to make sure I understand everything they are doing with my car. More

by SoSo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2022

We like them because they are always professional and they go the extra mile to help their customers! More

by LIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2022

Who looks forward to taking their car to the shop? Downtown Toyota-Subaru makes this task easy and (fairly) painless. The team there is friendly, knowledgeable and kind- any questions are addresse More

by reneeswink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2022

Do required maintenance promptly. Still waiting for faulty gas tank indicator to be repaired/replaced More

by carlsoj4639
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2022

Friendly and helpful staff, but way too expensive, even with the bit of a discount they offered. And out of my $2500 bill, $1500 was for labor even tho the work was finished in 4 hours. More

by DaninOakland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Keophimane— excellent
August 21, 2022

My car had its check engine light come on and I was fit in to their busy schedule. Both did my routine maintenance and fixed whatever issue was going on with my car. Got it back the very next day More

by jsteinpreis30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2022

Consistently easy to work with. Been going there for years now. Will keep it up till the wheels on my Prius fall off. More

by GEORGE96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2022

Joe was helpful and provided great customer service! Which is rare these days. Thank you and appreciate you. More

by vrosemon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2022

The employees are very friendly and helpful. I would recommend to my family and friends. More

by mcarvajal197262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

Great job great guy. Car done timely clean facility good price thank you very much heather More

by heatherolivier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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