Downtown Toyota-Subaru of Oakland - Service Center

In for a 5000 mile check. Was told that everything was OK, paid and went home. While reviewing the tech’s summary, I noted that one category (tires) was red flagged, because t Was told that everything was OK, paid and went home. While reviewing the tech’s summary, I noted that one category (tires) was red flagged, because there were chunks torn out of the rear passenger tire, which could be hazardous and required immediate attention. The second handwritten sentence was entirely illegible. I took the car to a tire shop the next day and purchased two rear tires. More

Very friendly and prompt service. I can’t come up with 15 words. I’ll always use you I can’t come up with 15 words. I’ll always use you More

it’s excellent service of most of workers, it’s fast and good work for me good work for me More

I had a really good experience here! The employees were super friendly and helpful. Would come again. The employees were super friendly and helpful. Would come again. More

They rip your money . Keep away from this .I just charged me $ 225 to check my mirror issues Keep away from this .I just charged me $ 225 to check my mirror issues More

Very clean facility. I waited in my car until I could enter the office area. My safety was a top concern. I waited in my car until I could enter the office area. My safety was a top concern. More

The technicians and assistant manager at this location are extremely unprofessional and have horrible customer service. are extremely unprofessional and have horrible customer service. More

It is always great working with Kevin. He goes above and beyond in good communication, friendliness, and making sure I have everything I need while my car is being worked on. He goes above and beyond in good communication, friendliness, and making sure I have everything I need while my car is being worked on. More

The staff are knowledgeable, efficient and willing to answer questions. I’ve always had good service at Downtown Toyota. answer questions. I’ve always had good service at Downtown Toyota. More

The service there was quick and thorough. Since I skipped some maintenance milestones the rep helped me differentiate the different ones so I could decide what I wanted done. The courtesy Lyf Since I skipped some maintenance milestones the rep helped me differentiate the different ones so I could decide what I wanted done. The courtesy Lyft from and back to the dealership was a great part of their customer services. More