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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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August 18, 2022

Easy to make an appointment. Friendly greeting upon arriving. Quick and efficient service by the service manage. Kept me informed as to what was needed and what it would cost. Te More

by mkmurlas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Fast and convenient with Courteous service. Same day service. Uber to make work was free More

by jay.murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Miss diagnosed my Prius. Would've cost $5000 to find it needed a $3000 battery. More

by Erikthor
Recommend Dealer
No
Employees Worked With
Don't recall. People at the desk were nice. Whoever diagnosed my Prius cost me a $225 waste of money.
August 17, 2022

Great service, commucative staff, and good accommodations were great when my check engine lignt came back on after initial setvice. More

by csytnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Patrick
August 17, 2022

From the time I walk in, til the time I drive off out of the service center, the staff are helpful and friendly. The work has been done well. I fell like I can trust the work and the word of the staff at More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

They were very professional and courteous ! Service oriented and no hard salesmanship tactics. The overall experience was excellent! I would send family and friends to this Autocenter. More

by ARUSH10087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Price
August 17, 2022

So far so good. Decent service. Did not have to wait very long in line. When I arrived. More

by PAMSCHAMS2516
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't know who?
August 17, 2022

Had 15k service done. Kevin ordered a warranty part we were waiting on for 12 months. He got the part within 48 hours. Thank you. More

by JAMESPAOLUCCI10731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

The customer service was great the employee was very helpful and friendly And was able to answer my question regarding new tires and other services it was an overall great experience More

by DAWANADUNCAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

Great service from Kevin G. Good communication regarding the current state of my car. Car returned in time as promised More

by purdy.jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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