Doxon Toyota of Auburn

Excellent service center, but customer service I came into the center on 9/17/16 and was helped out by a guy who was friendly and quick with getting what I wanted. After he got my car ready for a I came into the center on 9/17/16 and was helped out by a guy who was friendly and quick with getting what I wanted. After he got my car ready for a service, I went inside to get my service summarized which I was impressed with the help I was getting as well as getting every detail explained pretty well. However, I don't think one of your employees realize that they should be providing customer service all the time. Out of my 16+ years of coming into this center for the service, I went to pick up drinks and snacks like I usually do and I felt attacked by a blond woman employee. All she had to say were that the cookies weren't ready but she decided to go above and beyond and say you used your hands when this was for other people as well. She went on saying that in a loud voice where people could hear and that doesn't make me, the customer, feel better about what I've done. Little does she know that I've worked in the fast food industry and have knowledge of how food handling works. I didn't want to cause a scene and argue with her and I just said sorry. I don't mean to take this little thing to the extreme but if your employees can't handle simple customer service like this, what does that say to Toyota as a company especially when one of their core values is customer first and respect for people? I did not feel respected today and I will not be going back to this toyota branch for my service again or purchasing any cars as well. More

Excellent customer service in every way The reception attendant was courteous, friendly, and attentive. The service representative listened carefully to my service needs and clearly communic The reception attendant was courteous, friendly, and attentive. The service representative listened carefully to my service needs and clearly communicated the specific nature,cost, and length of the service. It was fully completed in a timely manner, including a free car wash and vacuuming. While waiting, I relaxed in the most accommodating waiting room I have ever experienced. More

Promt and Courteous Pleasant, courteous, informative, but not pushy. Described suggested maintenance and specified costs with no pressure. Performed required work promptl Pleasant, courteous, informative, but not pushy. Described suggested maintenance and specified costs with no pressure. Performed required work promptly and impressed me as being trustworthy. More

Ken Thompson was an awesome and great person. Me and my husband was treated good by Ken T. He was very knowledgeable about the car that I was interested, and showed all the options I need. He even Me and my husband was treated good by Ken T. He was very knowledgeable about the car that I was interested, and showed all the options I need. He even offer me to call him if I need assistance on my car. With regards to financing they tried to find the lowest interest out there. Thanks DOXON TOYOTA! !! More

years of service excellence I have two vehicles I bought at Doxon Toyota. I have both serviced for 7 years, where I have been very happy with the results. I bought my car and my I have two vehicles I bought at Doxon Toyota. I have both serviced for 7 years, where I have been very happy with the results. I bought my car and my daughters car at Doxon Toyota Scion Auburn in 2009. I have been through the sales, financing, and service divisions of the organization. I have been very pleased with whole organization. The people in all the divisions assisted me and made all go smooth and quickly. I highly recommend getting you vehicle at Doxon Toyota Scion in Auburn. More

We had a good experience at Doxon Toyota in Auburn. We liked our services at Doxon Toyota. They answered their phone promptly. They reminded of our appointment and they finished their work on time . Eve We liked our services at Doxon Toyota. They answered their phone promptly. They reminded of our appointment and they finished their work on time . Every oil change, they washed and vaccuumed our car. We were lucky to have a life time oil change deal from Doxon Toyota. The staff were courteous and friendly. They provided us with some drinks od water or cofee while we waited for the services on our cars. We bought 3 new Toyotas from Doxon so far. we would recommend Doxon Toyota to people we know. More

Truck Healer About a year ago, my son gave me a gift of a 2010 Tacoma to replace my 93 ford ranger. I started having problems with it dying on me while driving. I About a year ago, my son gave me a gift of a 2010 Tacoma to replace my 93 ford ranger. I started having problems with it dying on me while driving. I live in the Bonney lake area so I took it to Puyallup Toyota for help. They could not find the problem. I had the it towed there 5 different times and all the time they could not pin point the problem. They suggested it might be the fuel pump, or electrical. I spent time and money to test and remove different parts as they suggested with no luck. More

Customer Service I bought my Lexux from Doxon Toyota in Auburn 3 years ago. The car is awesome and the service is awesome. The employee that gives great customer servi I bought my Lexux from Doxon Toyota in Auburn 3 years ago. The car is awesome and the service is awesome. The employee that gives great customer service is Aimee. More

Great experience with Kyle Hutton. No pressure I was not pressured at all, Kyle listened to what I wanted and produced this. He got me into a beautiful new camry with everything I wanted! The fina I was not pressured at all, Kyle listened to what I wanted and produced this. He got me into a beautiful new camry with everything I wanted! The finance department was very professional as well with no pressure. Great experience all the way around More

Used car purchase Defiantly recommend this dealership for someone looking for great service and willing to work with you. Jordan my sales guy was great to my wife and I Defiantly recommend this dealership for someone looking for great service and willing to work with you. Jordan my sales guy was great to my wife and I. Pat also helped us get the price we wanted and put my kid in a rig to keep him safer out there. We will be taking all of our future business to them. More