Dreyer & Reinbold INFINITI

Polite, clean, professional . I think that the main cause of the quality is the excellent management done by Ing. Mark Jonnela . He is always "on the problem" , ready to help and very friendly. The staff is of the quality is the excellent management done by Ing. Mark Jonnela . He is always "on the problem" , ready to help and very friendly. The staff is also nice...Big advantage to have a loan car for free during service period. More

Terrible experience, lacks expertise, lacks professionalism, and poor customer service relationship. Consistent misdiagnosis of the issue, rude and condescending approach towards my husband for professionalism, and poor customer service relationship. Consistent misdiagnosis of the issue, rude and condescending approach towards my husband for having limited English language skills. More

Dreyer Reinbolt is a wonderful dealership, not just for sales, but also for service. The entire facility is very clean, and the staff is is knowledgeable and friendly. sales, but also for service. The entire facility is very clean, and the staff is is knowledgeable and friendly. More

Service center excellent, call center bad for appt setting Service is always excellent. All service personnel is friendly and very helpful. I would not have my car serviced anywhere else. When I have c Service is always excellent. All service personnel is friendly and very helpful. I would not have my car serviced anywhere else. When I have called to set an appt in the past, I could leave a message on the voicemail of the person that assists me when I come in. This time it was different and the person didnt seem to know their job very well. I was told it was a call center. You may want to monitor those calls, as my experience was not a good one. However, all ratings below are based on the actual service center...I would give the call center for appt setting a poor rating More

Dryer & Reinbold QX 60 Andrew Weiss worked with us to make a deal. He did everything he said he would and made it easy to trade at D/R Indy. Andrew Weiss worked with us to make a deal. He did everything he said he would and made it easy to trade at D/R Indy. More

Great Salesmanship and Service Chris provided us with a great buying experience with no high pressure sales. I would highly recommend this dealership for purchasing a car. Troubl Chris provided us with a great buying experience with no high pressure sales. I would highly recommend this dealership for purchasing a car. Trouble-free from beginning to end. More

My Infiniti G37 I traveled to this dealership from Cincinnati after getting pre approved. Andrew made everything very easy and simple. I fell in love with my car! I a I traveled to this dealership from Cincinnati after getting pre approved. Andrew made everything very easy and simple. I fell in love with my car! I am very grateful and look forward to a continued relationship with Andrew and the dealership in the future! Thanks again! More

Smooth process and great to work with! Sajid was a pleasure to work with and made the whole experience smooth and stress free. I was kept informed and they worked with me to get to a place Sajid was a pleasure to work with and made the whole experience smooth and stress free. I was kept informed and they worked with me to get to a place where both sides were able to come to fair terms. Love our QX 56 and highly recommend! More

A very pleasant experience!!! Joshua Guzman, sales representative is great! Made the afternoon very easy and smooth as I purchased my Infiniti Q60S! Joshua was very knowledgeable a Joshua Guzman, sales representative is great! Made the afternoon very easy and smooth as I purchased my Infiniti Q60S! Joshua was very knowledgeable about explaining details of the car! Drove the Q60S Coupe home to Peoria Illinois where I reside, that afternoon! Thank to Joshua and the Dealership!!! Love my Infiniti Q60S Coupe!!! J.D. Pfulb More

Great Experience! This dealership is one that I will highly recommend! Larry was great, personable, and patient to work with in that he took the time to show me many This dealership is one that I will highly recommend! Larry was great, personable, and patient to work with in that he took the time to show me many buying options and answer all my questions! The Graphite Shadow Infiniti QX60 is one of my Top 2 luxury vehicle selections- smooth ride and impressive options, ooohhh especially that Around View camera! Meanwhile, among the 8 dealerships that I visited along 96th in May 2017, Dreyer ranked #1 of my Top 3 in customer service. If in the market for a luxury vehicle, then Larry @ Dreyer is definitely one to contact! More