Dreyer & Reinbold INFINITI

Loyal customer While searching for my new luxury vehicle and having visited several of the other luxury car dealers in the Indianapolis area and getting terrible cus While searching for my new luxury vehicle and having visited several of the other luxury car dealers in the Indianapolis area and getting terrible customer service, I chose to look for an Infiniti FX 35 as I had always liked the sleek look of this vehicle and it most fit my lifestyle. All the sales staff at this dealership is friendly even if your not their customers. We had Dina as our sales woman, she was very knowledgeable about the Infiniti line and the fox 35 we were interested in. The purshase of the car was fast and smooth and Dina called us several times to check on how I was enjoying my new car and has kept in contact with us since then, sending holiday cards and making sure everything is good. I kept the car for 2 years and decided to purchase a newer one that was the sport model which was changed to QX 70 s. Dina has the car all ready for me to test drive the day I was coming in and when we came to purchase vehicle the process was just as smooth as before with the finance manager. The general manager always says hello to me when I'm having my car serviced. Will continue to be loyal customers. More

Great experience I bought a used Infiniti from the dealership and my salesman Sajid knew what i wanted and made sure i got it. This was the best experience of buying a I bought a used Infiniti from the dealership and my salesman Sajid knew what i wanted and made sure i got it. This was the best experience of buying a car i ever had. Great salesman classy dealership! More

Great experience Jerreal my dealer was really patient and knowledgeable when it came to answering all the questions I Had about my new car. He sold me my dream car Inf Jerreal my dealer was really patient and knowledgeable when it came to answering all the questions I Had about my new car. He sold me my dream car Infiniti QX80 and I love it.. Thank you so much and I will be recommending you guys to anyone I know who needs a car.. More

They caused damage to my car STAY AWAY FROM THIS DEALERSHIP THEY WILL PUT DENTS AND GASHES IN YOUR CAR AND NOT TAKE RESPONSIBILITY!! When you have them work on your car, it comes STAY AWAY FROM THIS DEALERSHIP THEY WILL PUT DENTS AND GASHES IN YOUR CAR AND NOT TAKE RESPONSIBILITY!! When you have them work on your car, it comes back to you damaged and they refuse to refund my money. Twice I took my beloved Beetle to them and both times it came back with damage on it. The first time I had repair work on the door handle. When I got the car back, it had a gouge in the handle. I thought they were gonna take care of it so I took it back a week later to have a wind up key (aftermarket part that goes on the trunk lid) installed and it came back with a dent in the trunk lid. I called VW customer care for help and Dreyer and Reinbold refuse to even acknowledge the damage they did. VW is disgusted with them. They think I should take my car back to them and let them "fix" it. That is a joke. I have only been to this dealership twice in my life and both times my car has come back with damage. Why in the world would I allow them to touch my car again? I told them to refund my money and we would call it a day. They refused. I filed a dispute with my Mastercard under my buyer protection to get a refund.I shouldn't have to do that. Please feel free to private message me for further details and pictures of the damage these people did to my car. In the mean time....STAY FAR AWAY FROM THESE UNSCRUPULOUS, LYING CROOKS. THEY WILL CAUSE DAMAGE TO YOUR VEHICLE!!! More

Very Satisfied Dreyer Reinbold Infiniti did a good job at making me feel that I got a good price on a used vehicle. The salesperson (Sajid) was friendly and accommod Dreyer Reinbold Infiniti did a good job at making me feel that I got a good price on a used vehicle. The salesperson (Sajid) was friendly and accommodating. I made a reasonable purchase offer, and he accepted it graciously. He did not haggle with me. When a mechanical problem arose after the purchase, he arranged to have it fixed without hesitation. Very satisfied. More

My wife and I stopped there today because she was interested in buying a Subaru. We were out on the lot for 15 minutes, and no one came out. So we went inside and were looking around for 30+ minutes interested in buying a Subaru. We were out on the lot for 15 minutes, and no one came out. So we went inside and were looking around for 30+ minutes and not a single person in the showroom even acknowledged our existence. Worst dealership experience ever. More

I was charged $70 for a standard oil change. I have used dealerships in 6 different states and 8 different cities and was charged only $45 for a standard oil change. Price gouging. dealerships in 6 different states and 8 different cities and was charged only $45 for a standard oil change. Price gouging. More

AJ was very helpful with our purchase earlier this summer & working with us again on a potential second purchase. We appreciate his time & kindness towards us (always). He's an honest and up-front person wh & working with us again on a potential second purchase. We appreciate his time & kindness towards us (always). He's an honest and up-front person who genuinely cares about potential customers and is knowledgeable of the brand. Andy went out of his way to help us with the potential purchase of the New Beetle & the uncertainty of buying the new model. A great pair!! More

Two reasons why I prefer to do business at Dreyer Two reasons why I prefer to do business at Dreyer Reinbold, Inc. - Indianapolis: 1.) The vehicles are quality 2.) The employee, Mark Elwert, eBay Two reasons why I prefer to do business at Dreyer Reinbold, Inc. - Indianapolis: 1.) The vehicles are quality 2.) The employee, Mark Elwert, eBay Manager and Car Sales, is trustworthy, hardworking, professional, and a great communicator. More

This dealership was great to work with. I was treated with the upmost respect from the minute I walked in. The salesmen were not your typical pushy unprofessional salesmen you typically find at most deal with the upmost respect from the minute I walked in. The salesmen were not your typical pushy unprofessional salesmen you typically find at most dealerships. I will definitely do business here again. More