Driver's Way Pelham

Great experience, bad luck Working with salesman, Eddie, was such a pleasure. I did not leave the dealership without the exact car I wanted and the deal I was looking for. Unfor Working with salesman, Eddie, was such a pleasure. I did not leave the dealership without the exact car I wanted and the deal I was looking for. Unfortunately, my car had service troubles within days of purchase. It has been almost one month and my car still has service issues. The sales and service department are working hard to fix my problems. I highly recommend this dealership. More

Great Service Love working with the service guys. They are polite, professional and thorough. I now have 2 cars with them and have had one in the past. Would defin Love working with the service guys. They are polite, professional and thorough. I now have 2 cars with them and have had one in the past. Would definitely recommend them to others. More

Oil change service I didn't know I had to make an appt, but the Svc Dept squeezed me in, thank you. However, didn't notice till after I left that the technician who did I didn't know I had to make an appt, but the Svc Dept squeezed me in, thank you. However, didn't notice till after I left that the technician who did the svc managed to change just about everything on my dash console screens, including my radio and the way I had set directional/mileage. Now I will have to go back to the book to figure out how to put everything back the way it was. I don't understand why it was needed to change everything...including my radio station, but if they have to change them just for an oil change, then they should put everything back the way it was before I brought it in. More

Oil change They always do a great job & go above and beyond on the customer service! I would highly recommend their services. Ryan was awesome! Service departmen They always do a great job & go above and beyond on the customer service! I would highly recommend their services. Ryan was awesome! Service department is always excellent! More

easy and straightforward We had picked out our car and applied for financing before coming into the dealership, so everything was already taken care of. It was really just pap We had picked out our car and applied for financing before coming into the dealership, so everything was already taken care of. It was really just paperwork, and everyone was very organized and moved us through all the details without pressuring us to look at other cars, buy a lot of add-on protections, etc. Much appreciated! More

Great Experience - Nice Job Chris Griffitts I'm not one who buys/trades vehicle very often so my car buying experience was a little rusty. We were looking for a white Used GMC Yukon XL to replac I'm not one who buys/trades vehicle very often so my car buying experience was a little rusty. We were looking for a white Used GMC Yukon XL to replace our current 2000 GMC Yukon XL and spotted the white 2019 Yukon XL Denali "calling our name". "Oh no this is going to be tough" given our limited car buying knowledge! However, Chris met us at the door and said here's the keys, take a drive and let me know what you think. From that point forward everything went extremely professional and smooth - long story short - we picked the vehicle up the very next day. A special thanks to Chris for going above and beyond in detailing vehicle or as he stated " Car Detailing by Chris". Nice Job Chris and thank you. I'm sure there are others behind the scenes so thank you to the Driver'sWay Team Scott & Vickie King More

quick and easy The transaction was easy and quick. We walked in drove a few cars and made our decision. We had been preapproved with a Credit Union and when they had The transaction was easy and quick. We walked in drove a few cars and made our decision. We had been preapproved with a Credit Union and when they had given us an issue with the contract Mark was happy to step in and help us still complete the sale. More

Oil change and tire rotation The staff was very friendly and kept me informed of the progress of the work. It did take a little longer than I expected. My biggest issue was that m The staff was very friendly and kept me informed of the progress of the work. It did take a little longer than I expected. My biggest issue was that my tire pressure was low the day after I was in. I feel like that should’ve been something they checked since the balanced and rotated my tires. I had to stop late at night to put air in my tires. More

easy and very professional Tim Shaw was very professional and easy to work with. My husband worked with Tim several years ago to purchase a truck and we came back to purchase a Tim Shaw was very professional and easy to work with. My husband worked with Tim several years ago to purchase a truck and we came back to purchase a car. More