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Driver's Way Pelham

Pelham, AL

4.8
2,065 Reviews

100 Driver's Way

Pelham, AL

35124

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2,065 Reviews of Driver's Way Pelham

July 27, 2023

I called about a vehicle that was listed as "Coming Soon" and asked the price and said that I was very interested in seeing it. I was told by Anthony that the vehicle was in the body shop and to let them kno More

by Potential Customer
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Anthony, Bryan
Jul 28, 2023 -

Driver's Way Pelham responded

Hi Lisa! We sincerely hate that things turned out the way they did for the 2013 Civic you called about, but we have never had a "hold" policy on any of our vehicles until you make a deposit or get approved via a credit application. You didn't do either of those things so the vehicle did sell to someone else. We apologize for anyone who wasn't clear about this policy. We are also truly glad you were able to find a brand new vehicle that worked best for you and your needs and wish you all the very best in the future!

July 20, 2023

CT Thomas was an outstanding sales person. Very personable, knowledgeable and and a delight to work with my purchase More

by suzannem414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris "CT" Thomas
July 12, 2023

I have purchased 5 cars over my lifetime and hands down, Driver's WAY has an excellent selection of cars to choose from and you are allowed to comfortably take a look at vehicles without being harassed or More

by DGRAYSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Higgins
July 12, 2023

TREVOR ! WHAT CAN I SAY ......... THIS WAS A FUN EXPERIENCE L;OVE MY NEW 4RUNNER, YALL GO SEE HIM More

by FLEURSBYMISTY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TREVOR GARREN
July 11, 2023

Driver's Way has been preferred dealership for over 20 years now. The entire staff has been extremely helpful in covering our purchase and service needs. More

by jim@oliversonline.org
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Griffitts, Grant Montgomery
July 06, 2023

Very good and smooth experience with CT. We had every thing completed in a very short time. More

by cdamico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris "CT" Thomas
July 04, 2023

Went in really not sure we were going to buy anything. Walked out with a new car. Mark Prater did a great job. More

by lawrence.hughes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Prater, Chad Donaldson
July 04, 2023

Helpful, friendly yet not pushy. Excellent inventory of good quality autos. The sales paper work was uncomplicated. More

by rdoekel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Wahl
June 23, 2023

I've used Drivers Way for years. They always have a great selection and make the process incredibly easy. Highly recommended! I worked with Marshall Glenn for the second time and lef More

by ALAN_PIDCOCK
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marshall Glenn
June 23, 2023

Excellent Customer Service by Joe and the Service Department team. Joe gave the extra effort to make sure the replacement part met the requirements under the warranty. More

by jwhitegolf
Recommend Dealer
Yes
Employees Worked With
Joe Gilliland
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