
Driver's Way Pelham
Pelham, AL
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Wonderful - No Pressure Experience I have never had such a great experience buying a vehicle as I did at Drivers Way! Eddie was a knowledgeable salesman and listened to what we wanted a I have never had such a great experience buying a vehicle as I did at Drivers Way! Eddie was a knowledgeable salesman and listened to what we wanted and what our concerns were and made it happen. From the time we walked on the lot to driving away in our new car - process was 3 hours. That was test driving and then looking at our trade in and financing. I will never go anywhere else! More
Highly Recommended Truly a great experience at Driver's Way. Mark Higgins was extremely knowledgeable and professional. This was the easiest, smoothest, fastest car bu Truly a great experience at Driver's Way. Mark Higgins was extremely knowledgeable and professional. This was the easiest, smoothest, fastest car buying experience I've ever had. I will be back, and I will recommend Driver's Way and Mark to others. More
As always Joe Gilliland was extremely professional/helpful Took car to service department to check TPMS light on dash. Upon examination 3 nails were found in rear tire. Tire was repaired, light reset. Total Took car to service department to check TPMS light on dash. Upon examination 3 nails were found in rear tire. Tire was repaired, light reset. Total time elapsed was 1 hour 15 minutes. I did not make or have an appointment and thought amount of time spent was very reasonable. More
Excellent customer service Upfront and honest, nice & clean facility and vehicles, great customer service with knowledgeable staff, allowed us to test drive vehicle alone for le Upfront and honest, nice & clean facility and vehicles, great customer service with knowledgeable staff, allowed us to test drive vehicle alone for lengthy time and without hesitation More
Service Center Success My family’s oil change and service inspection was performed with outstanding professionalism. The customer experience was luxury-level good, and the r My family’s oil change and service inspection was performed with outstanding professionalism. The customer experience was luxury-level good, and the respect for my time made a difference. More
Go with Chad Donaldson! Driver’s Way is a wonderful dealership! They only offer the cars that are in tip top shape and offer the best off-the-lot warranty of any used car dea Driver’s Way is a wonderful dealership! They only offer the cars that are in tip top shape and offer the best off-the-lot warranty of any used car dealership. Their prices may not be the lowest you could find, but they are fair and with their level of friendliness and customer service, I wouldn’t go anywhere else. The salesman I worked with, Chad Donaldson, was incredibly friendly, helpful, knowledgeable, and professional. Schedule your meetings with him if you are considering purchasing a vehicle! More

New to me F250 This is my second purchase from Drivers Way and Chad in less than a week. Needless to say I have been extremely impressed with him and his professiona This is my second purchase from Drivers Way and Chad in less than a week. Needless to say I have been extremely impressed with him and his professionalism. I would highly recommend him to anyone in the market. More
Great experience! Came into dealership stated what I needed to do and that I had little time to do it. Mark was patient and professional, worked to my timeline and got Came into dealership stated what I needed to do and that I had little time to do it. Mark was patient and professional, worked to my timeline and got to a great deal quickly! One of the best car buying experiences I’ve had. More
Excellent service! David made our purchase easy, explained each step in the purchase process, and went out of his way to make our experience exceptional! Buying can be s David made our purchase easy, explained each step in the purchase process, and went out of his way to make our experience exceptional! Buying can be stressful, but David took the time to explain all the ins and outs, and we look forward to doing business again in the future with Drivers Way! More

Great experience Chad was very helpful and it was great to work with him. He is very knowledgeable and easy to work with. We really enjoyed the buying experience. Chad was very helpful and it was great to work with him. He is very knowledgeable and easy to work with. We really enjoyed the buying experience. More