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Driver's Way Pelham

Pelham, AL

4.8
2,065 Reviews

100 Driver's Way

Pelham, AL

35124

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Showing 2,065 reviews

June 12, 2019

Thanks You The lady I spoke with on the phone was very helpful and her description the Yukon was very accurate. We arrived at a ballpark price until the next day More

by Yukon Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Corprew, Terence Corprew
June 12, 2019

GREAT SERVICE Joe is always patient,friendly,helpful and quick to answer all your questions. He goes above and beyond to give Great customer service. I look forward More

by sharmon3tt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gilliland
June 11, 2019

Mike Neel ROCKS! Great experience from the minute we walked in the door! Mike Neel is one of your greatest assets!!! Thank you for making it a little less painful when More

by susancasey64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Neel
June 11, 2019

Challenging. This was interesting experience. 1. I bought a $33000.00 Truck and they put $10.00 yes an Ausome $10.00 in gas in the truck!! 2. I pull out and put More

by Aj123
Recommend Dealer
No
Employees Worked With
Lance Keener, Ryan Lynn, Mike Wahl
Jun 11, 2019 -

Driver's Way Pelham responded

Thank you for taking the time to provide feedback. We make sure there is half a tank of gas in the vehicle at the time of delivery. We put as much gas as needed to reach half a tank. We also change the oil in all of our vehicles but we don't put stickers in the window of the vehicles. The last oil change is notated on the Carfax that we have each guest sign. We're so sorry the tail-light went out. It's one of the points we check when we inspect our vehicles. Of course there's no way to know when a bulb is going to burn out. We would've been happy to replace it. We can reimburse you for that if you'd like to send your receipt to sales@driversway.com. We're sorry you had to wait a long time. The process of buying a car can be lengthy. We are continually working on ways and using technology to speed up our process including our Fast Lane Purchase tool on our website.

June 11, 2019

Excellent Customer Service! Chad was really great to work with, he helped us find a car that would meet my Mom's needs especially getting in/out of car. Chad pulled cars around f More

by K.I.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Donaldson
June 10, 2019

Thorough and professional I had a great experience and the staff was very professional. Drivers Way has been a dependable dealership for my family for over 15 years. More

by SLW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Riechert, Terence Corprew
June 10, 2019

The experience was very easy and professional Driver's Way is the way to go. They were very professional explained everything very so my son could understand. I am very pleased with the experience More

by lesonja_willis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Calvert, Chad Donaldson
June 07, 2019

Good experience. No pressure and spent a lot of Time driving cars and evaluating each one. Enjoyed the experience. Will probably buy again at this location. Done More

by jrhtennis
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Montgomery
June 06, 2019

Fast,friendly and no pressure! my daughter was there to purchase her first vehicle. We’ve dealt with this particular beach with n the past and just like before they were not aggress More

by DAVIDLACEY25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Shaw
June 05, 2019

Easy breezy way to trade and purchase a vehicle Online assistance was great. Daphne (mispelled) was awesome. Her asst was great. Chris did an awesome job and was very informative and answered all More

by lawild2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Griffitts
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