
Driver's Way Pelham
Pelham, AL
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Thanks You The lady I spoke with on the phone was very helpful and her description the Yukon was very accurate. We arrived at a ballpark price until the next day The lady I spoke with on the phone was very helpful and her description the Yukon was very accurate. We arrived at a ballpark price until the next day when they could evaluate my trade in. When I came in the next day I worked with Terence and he was great. He knew the car I was looking at, we took it for a drive, I loved it, he got the paper work ready and I bought a car so, so, easy good price and Terence made the whole process effortless. I would do it again in a minute only this time I now know to ask for Terence in advance, I LOVE my car..... More
GREAT SERVICE Joe is always patient,friendly,helpful and quick to answer all your questions. He goes above and beyond to give Great customer service. I look forward Joe is always patient,friendly,helpful and quick to answer all your questions. He goes above and beyond to give Great customer service. I look forward to my next visit . More
Mike Neel ROCKS! Great experience from the minute we walked in the door! Mike Neel is one of your greatest assets!!! Thank you for making it a little less painful when Great experience from the minute we walked in the door! Mike Neel is one of your greatest assets!!! Thank you for making it a little less painful when making a huge purchase decision! More
Challenging. This was interesting experience. 1. I bought a $33000.00 Truck and they put $10.00 yes an Ausome $10.00 in gas in the truck!! 2. I pull out and put This was interesting experience. 1. I bought a $33000.00 Truck and they put $10.00 yes an Ausome $10.00 in gas in the truck!! 2. I pull out and put the brakes on and guess what left tail light out! My friend who brought me is following me. 3. I look up to check for the last service / oil change and guess what no sticker. There's no way I am hanging around waiting on them to fix these items!! I had been there to long! 4. So I took it to my local Xpress lube and they took care of it! More

Excellent Customer Service! Chad was really great to work with, he helped us find a car that would meet my Mom's needs especially getting in/out of car. Chad pulled cars around f Chad was really great to work with, he helped us find a car that would meet my Mom's needs especially getting in/out of car. Chad pulled cars around for her to look at and sit in, she is on a walker and she can't stand up too long. Chad also made it easy for her with the paperwork, bringing bit to her car for her to sign, rather than her struggling to get into office. More
Thorough and professional I had a great experience and the staff was very professional. Drivers Way has been a dependable dealership for my family for over 15 years. I had a great experience and the staff was very professional. Drivers Way has been a dependable dealership for my family for over 15 years. More
The experience was very easy and professional Driver's Way is the way to go. They were very professional explained everything very so my son could understand. I am very pleased with the experience Driver's Way is the way to go. They were very professional explained everything very so my son could understand. I am very pleased with the experience. More
Good experience. No pressure and spent a lot of Time driving cars and evaluating each one. Enjoyed the experience. Will probably buy again at this location. Done No pressure and spent a lot of Time driving cars and evaluating each one. Enjoyed the experience. Will probably buy again at this location. Done More
Fast,friendly and no pressure! my daughter was there to purchase her first vehicle. We’ve dealt with this particular beach with n the past and just like before they were not aggress my daughter was there to purchase her first vehicle. We’ve dealt with this particular beach with n the past and just like before they were not aggressive and walked her through the process and put her in a prefect car..l More
Easy breezy way to trade and purchase a vehicle Online assistance was great. Daphne (mispelled) was awesome. Her asst was great. Chris did an awesome job and was very informative and answered all Online assistance was great. Daphne (mispelled) was awesome. Her asst was great. Chris did an awesome job and was very informative and answered all my questions. So glad I was fortunate enough to have a great group of people to assist me with my trade in and purchase. Best experience with a dealership to date. More