Driver's Way Pelham

Overall Good Experience The team at Driversway was very friendly and courteous. They were very helpful as well. We had a very good experience with them. Would definitely r The team at Driversway was very friendly and courteous. They were very helpful as well. We had a very good experience with them. Would definitely recommend them to others. More

A good experience. The information I was given was measured and accurate. To make a good decision, it is best to have good info. I believe I got accurate info from the The information I was given was measured and accurate. To make a good decision, it is best to have good info. I believe I got accurate info from the sales folks. More

Excellent! Simply the best. Best car buying experience I’ve ever had. No haggle price is the only way to go - fair trade in. Happy for these guys to make money because all of m Best car buying experience I’ve ever had. No haggle price is the only way to go - fair trade in. Happy for these guys to make money because all of my expectations were met - didn’t feel pressured to buy, hurry up, etc., at any step along the way. Test driving was a breeze - from filtering through the inventory to having the cars I test drove pulled around, and never once felt I was being sold, but rather, educated and informed. We all LOVE buying things and HATE being sold things. Chad helped me WANT to buy the car I did. I wasn’t even in the market for a car (I was there to help my wife pick out a ride for herself). Would highly recommend Driver’s Way and Chad. Also, very high regard for Grant who engaged with us during the sales process. Both guys were very informed on inventory, car info and high EQ. Two items came up during sales process that Chad and management had to work through (spare key fob had a missing back and warranty that I purchased wasn’t approved for the vehicle I bought). Both items were handled without me even knowing they were potential issues. Chad and management made them happen knowing that was what I would have wanted. Simply the best. More

Great Service and selection of vechicles I found the vehicle we were looking for online. I'm from Memphis so i made sure it was still available before making plans to travel to Pelham, AL to I found the vehicle we were looking for online. I'm from Memphis so i made sure it was still available before making plans to travel to Pelham, AL to get it. Easy communication online. Very responsive. Car was set aside after a holding deposit was put down on it. Arrived Saturday morning right when they opened up. We were on our way by noon in my daughters new car. No price haggling required. Enjoyed my experience and may be back if the need comes up again. Salesmen was very attentive and pleasant to work with. More

Great car shopping experience Our salesman. Chris Griffitts, used the information we provided as to what we desired in a late model used car and found a 2016 Honda CRV that matched Our salesman. Chris Griffitts, used the information we provided as to what we desired in a late model used car and found a 2016 Honda CRV that matched our wishes. He was most helpful in pointing out the desired features of the Honda. After a test drive, he let us take our time with no pressure to decide if we wanted buy or not. The price was reasonable considering the model year, mileage, features, and excellent condition of the car so we decided to buy. Chris expertly explained our financing options and we agreed to use Legacy Credit Union with its competitive interest rate. Chris initiated the sales paperwork and once it was complete he expertly explained everything that we were signing. After signing completed, Chris took us to our clean and gassed up Honda and bid us a genuine and friendly good end to our most pleasant buying experience. More

Best car buying experience ever! My salesperson, Chris Griffitts, was fantastic! Knowledgeable and professional, he found me the perfect car. The entire buying experience couldn’t hav My salesperson, Chris Griffitts, was fantastic! Knowledgeable and professional, he found me the perfect car. The entire buying experience couldn’t have been any better. Trade-in to financing was great from start to finish. And I love my new car! Would highly recommend anyone looking for a car, head to Driver’s Way and see Chris! More

Smooth Process I found a car online and set up an appointment using the online chat. When I arrived Chris greeted us immediately in a very friendly, cheerful manner. I found a car online and set up an appointment using the online chat. When I arrived Chris greeted us immediately in a very friendly, cheerful manner. The car was waiting for me to test drive. They took a copy of my driver license, I filled out a very short form and took the car for a drive. Chris said to take all the time I needed. In the meantime, he had my trade-in evaluated. I returned unsure as to whether or not I was ready to purchase but never felt pressured. My decision to purchase was based on the amazing trade-in value I received for my vehicle. The paperwork process was smooth and I left with a beautiful car. I am extremely happy with my purchase and with the service. Would definitely recommend Driver’s Way in Pelham. Thank you Chris. More

One of the easiest car buying experiences we have ever had! From the time we checked the website, to sending an email inquiry, to setting up an appointment, it was a most enjoyable experience. When we actually From the time we checked the website, to sending an email inquiry, to setting up an appointment, it was a most enjoyable experience. When we actually got to the dealership location we were impressed with the overall appearance of the size of the operation, the friendliness of everyone and we were very impressed with Terence. What a knowledgeable young man, courteous and genuinely concerned with our satisfaction. We would recommend Terence and Drivers Way to all our friends! The trip from Houston, MS was well worth the drive for this experience. More

Wonderful Experience We had a great experience online, through email, through text, and in person with this dealership! Terence was so helpful, and the staff there in gene We had a great experience online, through email, through text, and in person with this dealership! Terence was so helpful, and the staff there in general made the buying process a breeze. We will definitely recommend this dealership to our friends! More

Fair, quick, & hassle free After finding a vehicle of interest on the Driver’s Way website I scheduled an appointment. Joe was prepared for my appointment and had the vehicle re After finding a vehicle of interest on the Driver’s Way website I scheduled an appointment. Joe was prepared for my appointment and had the vehicle ready for me. He explained the features of the vehicle and then allowed me to test drive the vehicle the remainder of the afternoon. Once I decided to purchase the vehicle Joe made the trade-in process and the paperwork process very quick and straightforward. Joe’s assistance with the financing process was great. My spouse & I will definitely be returning to Driver’s Way for the purchase of our next vehicle. More