Driver's Way Pelham

Helpful, Friendly, Good Guy. Really didn't look forward to the process of finding a car for our family. Several bad experiences at dealerships who tried to hard-sell. In a 24-ho Really didn't look forward to the process of finding a car for our family. Several bad experiences at dealerships who tried to hard-sell. In a 24-hour period went to 4 different dealers and heard the same thing, "oh, that car just sold...but can I show you something else?" Not the case with Chad at Driver's Way. Sharp guy, friendly...knows his stuff. No pressure. Like you have a very knowledgeable automotive enthusiast friend who is showing you what your options are at your price point. Good guy! More

Purchase experience - Joe Coogan Joe Coogan went above and beyond during my recent purchase experience. My wife and I showed up right at closing time, thinking they closed an hour la Joe Coogan went above and beyond during my recent purchase experience. My wife and I showed up right at closing time, thinking they closed an hour later, to look over a car we found online that met the needs for our daughter. Despite us holding Joe and his manager way past closing time, he treated us with outstanding respect and service, getting our deal done in a friendly, professional manner. This was not our first purchase from Driver's Way, and the excellent service we received during our recent experience with Joe makes it very likely this will not be our last. Thanks Joe! More

Best Buying Experience What a great car buying experience! It is so important that they actually listed to me. And, then guided me toward a vehicle that I loved and in my What a great car buying experience! It is so important that they actually listed to me. And, then guided me toward a vehicle that I loved and in my price range. Financing and title transfer of my trade-in vehicle was simple. I would recommend the Driver's Way team! More

Easy trade and buy experience Thanks to Joe for his efficiency in the process. He made the process easy and his communication through the process was better than I’ve experienced Thanks to Joe for his efficiency in the process. He made the process easy and his communication through the process was better than I’ve experienced at other dealers. More

Bought Lexus HS Dealer was very very helpful. I really liked the salesman. He provided cars that I said I wanted to test drive. He also explained everything in detail Dealer was very very helpful. I really liked the salesman. He provided cars that I said I wanted to test drive. He also explained everything in detail about the car and the contract. I bought a Lexus HS hybrid. Never had hybrid before but so far I love it. It’s like brand new. More

Great Car Buying Expery We had a great experience buying our Camry at Drivers Way! Chad was super helpful and the process was so easy. Will definitely come back when we need We had a great experience buying our Camry at Drivers Way! Chad was super helpful and the process was so easy. Will definitely come back when we need another vehicle. More

Warm Welcome I had the most welcoming and comfortable visit ever. Chad was the best! I was so nervous and my anxiety was through the roof but he helped me calm dow I had the most welcoming and comfortable visit ever. Chad was the best! I was so nervous and my anxiety was through the roof but he helped me calm down a lot and got me the vehicle I wanted. So I just want to thank him again for being patient with me and selling me this beautiful car! More

Addendum Earlier I reported my unfortunate experience of losing $ I inadvertently left in the car I traded in when I bought a new one. I take some responsibil Earlier I reported my unfortunate experience of losing $ I inadvertently left in the car I traded in when I bought a new one. I take some responsibility for having left it - I was just disappointed that the workers at Pelham Drivers Way were not honest enough to turn it in. ( I planned to give them a reward if they turned it in.) Michael, the Mgr of Drivers Way at 280, was quick to respond and graciously offered me some compensations, even though this did not occur at his location. I appreciate his empathy and earnest attempts to compensate me, which I will accept. I will return to Drivers Way, preferably 280 location, and always seek out Tim Shaw for his excellent customer assistance in buying a car, and now also because of the caring of his Mgr., Michael. Great place - buy your next car there. More

very helpful Chad was very helpful and not pushy like most car buying experiences have been in the past. I would definitely recommend him to anyone I know that is Chad was very helpful and not pushy like most car buying experiences have been in the past. I would definitely recommend him to anyone I know that is looking to purchase a new/used vehicle. More

Friendly salesman! This is the first time I've bought a vehicle from Driver's Way and I highly recommend them. My husband and I went in with an idea of which SUV I wante This is the first time I've bought a vehicle from Driver's Way and I highly recommend them. My husband and I went in with an idea of which SUV I wanted and Chad Donaldson met us at the door and made everything so easy for us. From taking a lot of time with me going through all the choices to finalizing the paperwork. We honestly enjoyed his company and we feel like we have made a new friend. We also watched the beginning of an Alabama game on his computer which my husband appreciated! More