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Driver's Way Pelham
Pelham, AL
2,065 Reviews
240-Point Total Inspection + the most extensive reconditioning process in the industry + 3-day return + 30-day exchange + 90-day/3K-mile warranty on Driver's Way Certified vehicles.
Driver's Way was designed from the customer point-of-view: you’re free to shop at your own pace, test drive hundreds of makes & models on one lot, & choose from numerous independent financing options. We employ a low-pressure sales force & fixed, no-haggle pricing. We select premium, top-condition, low-mileage vehicles for our lots.
Driver's Way: A nearly new car. A brand new experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,065 reviews
November 08, 2018
locked down brakes We hada 2018 Nissan Murano- Joe concerned with public and customer safety the second yime had the sales team resolve the deal upon hearing us at the We hada 2018 Nissan Murano- Joe concerned with public and customer safety the second yime had the sales team resolve the deal upon hearing us at the second time we brought the car to his service department.,Bruno Reichert and Terence Corprew took over and resolved the deal on the malfunctioing Murano concerned for our safety and our deal......these men reflect the examples that any customer wants to experience in vehicle tribulations I glad I chose to buy a Veichle from their dealership, mark I beleive was the manager who took the at first late on a sunday afternoon 14 Oct,2014 it stayed with a nossan dealer three weeks same problem sufaced less than aweek after returning to our use We. agreed with the dealer to exchange the vehicles......hats off to Driver's Way. More
by mrailslider
Employees Worked With
Bruno Riechert, Joe Gilliland, Terence Corprew
November 08, 2018
Locked down brakes The vehicle drivers assisted sadety system had mall functioed minor twice before 14 oct thi man secured me a loner vehicle took the extra time to sec The vehicle drivers assisted sadety system had mall functioed minor twice before 14 oct thi man secured me a loner vehicle took the extra time to secure my abilities to travelthe vehicle broke down 1pm on a sunday and he stayed and issued me a loaner car never missed an apponitment was at 6 pm. Thanks to All More
by mrailslider
Employees Worked With
Bruno Riechert, Joe Gilliland, Don Amick, Kevin Walker, Terence Corprew
November 06, 2018
Best Car Buying Experience Joe made it so easy for us to purchase a car from out of state. He answered all of our questions and represented the car exactly as it turned to be. Joe made it so easy for us to purchase a car from out of state. He answered all of our questions and represented the car exactly as it turned to be. He had all of the paperwork ready - we test drove the car and were in and out in no time. No hidden surprises or charges. I highly recommend Driver's Way and Joe Coogan. More
by KimK
Employees Worked With
Joe Coogan
October 25, 2018
Good people to deal with. I bought a truck from Drivers Way and am very pleased with it. This dealership stands behind their products. We had an issue and they handled it. Cant I bought a truck from Drivers Way and am very pleased with it. This dealership stands behind their products. We had an issue and they handled it. Cant ask for more. More
by Grady
Employees Worked With
Grant Montgomery
October 16, 2018
Very Good Chad was helpful and put me in the car I was looking for. He was very easy to work with and helped me with a follow up question as well. Chad was helpful and put me in the car I was looking for. He was very easy to work with and helped me with a follow up question as well. More
by slcar
Employees Worked With
Chad Donaldson
October 09, 2018
Great Saleswoman Daphanie was an AMAZING saleswoman. The transaction was the easiest I have ever done. She did not pressure us and was really helpful in making the dea Daphanie was an AMAZING saleswoman. The transaction was the easiest I have ever done. She did not pressure us and was really helpful in making the deal happen. I would recommend her anyday. Thanks for making this such an easy transaction. Thanks Daphanie for being so great ! More
by Verngurl4
Employees Worked With
Daphanie Diaz
October 08, 2018
Happy Owner! Kirk Sterley worked very hard with us to get us the best deal for the amount of money we had to spend. We needed a good car but could not spend a lot Kirk Sterley worked very hard with us to get us the best deal for the amount of money we had to spend. We needed a good car but could not spend a lot of money. He even brought two vehicles from another lot for us to take a look at. He was very personable yet professional as well. We had a good experience. More
by ldemelo
Employees Worked With
Kirk Sterley
September 25, 2018
Best in town Excellent service in every respect; highly recommend this dealership. Car was immaculate, reps knowledgeable, made what can be a stressful experience Excellent service in every respect; highly recommend this dealership. Car was immaculate, reps knowledgeable, made what can be a stressful experience into a positive and productive outcome. Come here FIRST when you need a new car! More
by Happy Driver
Employees Worked With
Chris Griffitts, Brian Weber
September 25, 2018
Best car buying experience ever!!!! Chad was very knowledgeable and pleasant. He was quick to answer any questions or pull up info on other vehicles. Considering we came in to purchas Chad was very knowledgeable and pleasant. He was quick to answer any questions or pull up info on other vehicles. Considering we came in to purchase an SUV and came out with an infinity speaks volumes. In no way were we ever pressured one way or the other. I have already told others about our experience. Chad was the BEST!!! More
by Loracbut
Employees Worked With
Chad Donaldson
September 19, 2018
Dissapointed I saw a vehicle online and went to the dealership so my daughter could test drive it. She loved the car however, there was a few other vehicles we wan I saw a vehicle online and went to the dealership so my daughter could test drive it. She loved the car however, there was a few other vehicles we wanted to see before making a final decision. I told the salesman Grant Montgomery that I’d give him a call. This was on a Saturday, on Monday I called him to see if the vehicle was still available and he confirmed that it was. I then told him that I wanted the vehicle and that I was securing my own financing. He advised that he was going to go ahead and try to get it reserved for me and call me back. Waited all day and he never called back so I called him today (Tuesday) and he tells me that the vehicle had been sold. I was very disappointed because he did not do what he said he would. I wouldn’t deal with them again. More
by MsZoe
Employees Worked With
Grant Montgomery
