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Driver's Way Pelham
Pelham, AL
2,074 Reviews
240-Point Total Inspection + the most extensive reconditioning process in the industry + 3-day return + 30-day exchange + 90-day/3K-mile warranty on Driver's Way Certified vehicles.
Driver's Way was designed from the customer point-of-view: you’re free to shop at your own pace, test drive hundreds of makes & models on one lot, & choose from numerous independent financing options. We employ a low-pressure sales force & fixed, no-haggle pricing. We select premium, top-condition, low-mileage vehicles for our lots.
Driver's Way: A nearly new car. A brand new experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,074 reviews
July 21, 2012
Enjoyed my experience. Everyone was friendly and no one was pushy about anything. Got a great deal on my trade in which allowed me to get the car I wanted. Will definitely come here again. was pushy about anything. Got a great deal on my trade in which allowed me to get the car I wanted. Will definitely come here again. More
by boobooemu
Employees Worked With
Joe Coogan
July 11, 2012
We bought a used Nissan titan from Anthony Hardin. He was very friendly and we never felt pressured into buying the truck. I would recommend Driver's Way to my friends. We drove four hours to buy from was very friendly and we never felt pressured into buying the truck. I would recommend Driver's Way to my friends. We drove four hours to buy from Anthony. We rate the dealership a 5 because of the friendly atmosphere. More
by gleanerman
Employees Worked With
Anthony Hardin
July 10, 2012
We were referred to Dylan Lanier by our daughter, Belinda Rollins. He was very attentive and professional. We told Dylan what we were looking for in a vehicle and right away he was able to suggest several Rollins. He was very attentive and professional. We told Dylan what we were looking for in a vehicle and right away he was able to suggest several vehichles that we would be interested in. We chose a Nissan Armada, which was cheaper at Driver's Way than anywhere we had priced them at and we have been very pleased with it. Dylan had a great attitude, was very friendly, and answered all of our questions. This was the best customer service that we have had in a car buying experience. We will definitely be referring anyone that we know is looking for a car to Dylan Lanier. More
by dudley72245
Employees Worked With
Dylan Lanier, Dylan Lanier
July 02, 2012
I was very impressed with Joe Coogan. I didn't know what to expect with Drivers Way. I just needed a certain price for my Jeep, and a car payment that I could afford. My taste has always been a little to ri to expect with Drivers Way. I just needed a certain price for my Jeep, and a car payment that I could afford. My taste has always been a little to rich for my own good, and I was hoping not to be disappointed with what I could actually get. I was greeted with a smile, and within a matter of minutes, maybe 30, I already knew that Drivers Way would purchase my Jeep and I could purchase my new Buick Enclave. He got me a great price on my Jeep and rates from my credit union so fast. Joe knew that I needed a certain car payment that I had agreed on with my husband, and he went back and forth and did EVERYTHING he could to reach that payment, and he did! I am very happy with my new car and very pleased with Drivers Way. I am especially thankful for Joe, for helping me through this process with such ease. I will definitely recommend him and Drivers Way to others. More
by Jpharo
Employees Worked With
Joe Coogan, Joe Coogan
June 27, 2012
Ryan Lynn was our sales person and made the entire experience outstanding! I am very happy with my new car, and will recommend Ryan to anyone looking to make a purchase. I appreciate his time and inf experience outstanding! I am very happy with my new car, and will recommend Ryan to anyone looking to make a purchase. I appreciate his time and information in assisting us to find the best value for our money. The entire staff was friendly and outgoing, and it was by far the most organized dealership we visited in our search! THANK YOU!!! More
by lauraluker
Employees Worked With
4, Dylan Lanier
June 26, 2012
This was by far our best overall experience when it comes to buying anything. We never felt pressured! Anthony Hardin was exceptional. We ended up buying two cars when we only went in one afternoon for a tes to buying anything. We never felt pressured! Anthony Hardin was exceptional. We ended up buying two cars when we only went in one afternoon for a test drive. That has never happened in the twelve years I've been with my wife. I'd definitely recommend Driver's Way to any of my family and friends. More
by Alan Crochet
Employees Worked With
Anthony Hardin
June 25, 2012
Joe Gilliland saved me a ton of $ by pointing out that my non working window was covered under warranty when I thto it was not covered. My wife took the car in & had a very pleasant experience. They even was non working window was covered under warranty when I thto it was not covered. My wife took the car in & had a very pleasant experience. They even washed her car when they finished. In my book Joe deserves a raise! L.D. Meredith More
by ldmer
Employees Worked With
Joe Gilliland
May 01, 2012
I am so glad I decided to take a look at Driver's Way. I had found a truck I was looking for on the internet and stopped by Driver's Way to take a closer look. Dylan met me at the door and I could not have had found a truck I was looking for on the internet and stopped by Driver's Way to take a closer look. Dylan met me at the door and I could not have asked for a more courteous and professional salesman. Love my new (used) truck!! More
by drdickson1023
Employees Worked With
Dylan Lanier
March 28, 2012
I filled out one of the online price quotes before driving over an hour to get to this dealership. I filled it out truthfully!! They even said that I had entered all the information that pertained to driving over an hour to get to this dealership. I filled it out truthfully!! They even said that I had entered all the information that pertained to my vehicle. I put in my VIN # so they already knew my car's history etc... During the inspection there was nothing else found wrong with my car except that a tire sensor was not working. I was told that that would only deduct about $100 from price to have fixed. I would have never driven that far had I been given the quote that they really intended for my vehicle. I think it is fraudulent to have people print a price quote that this buisness has NO intention of honoring!!! I would understand if the quote was off by a small amount, but not several thousand. It is a scam to get people in the door. I guess I should have realized what kind a service they had when there were five or more men sitting at the front desk with NOTHING to do. They acted as if I wasn't even there while I was waiting on the inspection. I didn't even know where I should wait for them to finish. This is the very first review that I have written about ANY buisness so that should show how unsatisfied I was with their customer service. More
by scottanddana
Employees Worked With
Kevin Walker
