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Driver's Way Pelham

Pelham, AL

4.8
2,065 Reviews

100 Driver's Way

Pelham, AL

35124

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Showing 2,065 reviews

December 08, 2021

Brian was great to work with and the staff was really nice with no pressure. This was my second purchase and I will definitely be back again and recommend them to everyone! More

by dtennyson
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rayford
December 06, 2021

CT was absolutely awesome! He was very professional, got me a great price on my trade, and helped us drive whatever we wanted until we finally made a decision. I'll be sending people to him to buy cars in t More

by Justin Duckett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris "CT" Thomas
December 03, 2021

They did a great job on my truck in a very quick turnaround . I highly recommend them More

by mbutts5112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Amick
December 01, 2021

I had a great experience. Grant was awesome at his job. Helped me easily and comfortably get the car of my dreams. More

by Rannhan4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Montgomery
November 30, 2021

Very professional and a top notice dealership. Was very impressed with the quality vehicles that they have. More

by Kkennemur1keithfed1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Riechert
November 30, 2021

I do not like the guy over the service area. It was my first time in the life of my car (5 years maybe) that I have ever seen this guy. He said he was over service. He is a bit of a smart mouth. I took More

by jtkk84
Friendliness
Recommend Dealer
No
Employees Worked With
manager over service?
Dec 03, 2021 -

Driver's Way Pelham responded

Thank you for letting us know how this made you feel. We certainly would never want anyone to feel anything other than completely respected and, in the end, satisfied with the work done for your vehicle. We do hope that you'll give us another chance, given your positive history with our Service Department. However, we fully respect your decision either way. If there is anything else you'd like us to know, please call us at (205)982-8326 or email us at sales@driversway.com at your convenience. Again, we are sorry this happened and have addressed the situation with our Service Manager.

November 30, 2021

Great to do business with, employees very helpful, professional, a good experience every time I am there More

by jmracc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gilliland
November 30, 2021

Grant was terrific, very knowledgeable about the car. Good price on my trade in. Thanks More

by vrhtt9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Montgomery
November 29, 2021

Great place. I’m a return customer for a reason. Purchasing and after my first service appointment I can say that this place is solid. No complaints. More

by jcv67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Amick, Chad Donaldson
November 29, 2021

Repeat customer!! Great, easy experience! Very pleased with our purchase and the process! Will be back! More

by vinny.ciccazzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Riechert
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