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Driver's Way Pelham

Pelham, AL

Overview
Reviews
Vehicles
4.8
2,065 Reviews
Call Dealership (205) 982-8326
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100 Driver's Way

Pelham, AL

35124

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Showing 2,065 reviews

November 03, 2021

Was great working with ginger had a great experience will definitely recommend drivers way to friends More

by David21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Keener, Ginger Sims
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November 01, 2021

We were very pleased with Bruno. We saw a great selection of autos and was very knowledgeable about each one, which helped us make our choice. More

by lotztom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Riechert
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October 29, 2021

Driver’s Way always delivers the best service when buying a vehicle. I love the sales team, sales managers and detail shop!!! More

by countylinechic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy in Detail and Detail Manager, Michael Gilliland, Grant Montgomery, Braulio Angel
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October 29, 2021

Great job by the folks at Driver's Way!! Very friendly and attentive. They made an extra effort to help us find the vehicle that we wanted. More

by richard.vise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Keener, Grant Montgomery, Chad Donaldson
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October 27, 2021

good service quick and efficient , would recommend to anyone.Appointment set follow up reminders;very good More

by cballen217
Recommend Dealer
Yes
Employees Worked With
Joe Gilliland, Don Amick
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October 26, 2021

Ginger Sims was amazing. She was very helpful and made the process so easy for me to purchase a vehicle. I hate buying a car because the sales person is usually intimidating and tries to sell you somethi More

by leighann_arrington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginger Sims
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October 20, 2021

Do not buy from them!! 3 months, 2000 miles and my car has a blown engine. More

by me123.ep
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruno Riechert, Grant Montgomery, Chris "CT" Thomas
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Dec 03, 2021 -

Driver's Way Pelham responded

Have you reached out to our management or Service department? Unless the vehicle was specifically sold "As-Is", which both parties sign their understanding of that - not to mention we encourage any guest purchasing an "As-Is" vehicle to take it for an extended test drive for a 3rd party opinion prior to purchase. We don't sell many "As-Is" vehicles, so if it wasn't one of these, please reach out to us and give us a chance to help out with your situation. Even if you did purchase the vehicle "As-Is", please still reach out. We will certainly see if there's anything we can do to help.

October 19, 2021

We always get the best service at Drivers Way Service. And they are helpful to point our issues that we need to address soon. More

by achyde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Amick
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October 19, 2021

The service was prompt, the seating area was great and comfortable. I like the convenience of the email to let you know about your service. More

by hisjoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Sterley
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October 18, 2021

Quick and efficient service! On time for my appointment while I waited. Thank you Drivers Way. More

by pat.mctamney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Amick
Report | Print
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