
Driver's Way Pelham
Pelham, AL
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Courtesy was stellar. Customer service was above expectations. Service was timely and accurately completed. Job well done!! As a consumer I felt that Joe genuinely wanted every detail of my service expectations. Service was timely and accurately completed. Job well done!! As a consumer I felt that Joe genuinely wanted every detail of my service to be perfection. More
CT & Ryan were great with their service but the very next day my vehicle wouldn’t start. Having issues with a loose terminal or possibly alternator. Thankfully I got a warranty so maybe this can get fixed. day my vehicle wouldn’t start. Having issues with a loose terminal or possibly alternator. Thankfully I got a warranty so maybe this can get fixed. More
Smooth and easy process. Honest and straight forward. Great Communication and friendly to work with through the process. Definitely plan to reach out to them when I am in the market for another car. Great Communication and friendly to work with through the process. Definitely plan to reach out to them when I am in the market for another car. More
Grant Montgomery, our salesman is very accommodating and helpful. Expedient and easy to work with. I’m a return customer and pleased with the selection and cleanliness of the vehicles available at drivers helpful. Expedient and easy to work with. I’m a return customer and pleased with the selection and cleanliness of the vehicles available at drivers way. More
It was a great experience. I felt at ease no pressure and really trusted the advice that was given. I did not feel like the were just telling things so i would spend more money really trusted the advice that was given. I did not feel like the were just telling things so i would spend more money More
I was able to submit all my information by email which cut the buying process down tremendously. Fair prices and good trade value. I will definitely go through car max in the future. The salesman was very cut the buying process down tremendously. Fair prices and good trade value. I will definitely go through car max in the future. The salesman was very helpful and quick. More
I purchased my second vehicle from this dealership because they have an excellent selection, are pleasant to deal with and they treat you fairly. Mark listened to my needs and found the perfect truck. because they have an excellent selection, are pleasant to deal with and they treat you fairly. Mark listened to my needs and found the perfect truck. More
The purchase was a great experience was great in every way. Financing was done before I arrived and the rate was excellent. After the purchase I realized the rain sensing wipers were not working. I contac way. Financing was done before I arrived and the rate was excellent. After the purchase I realized the rain sensing wipers were not working. I contacted Joe in service and he fixed my problem without hesitation. DW is a great business. Thanks More
Great experience overall. But it took a long time for everything to print. I wish there were multiple printers because ended up waiting a few hours longer than I wanted to just waiting for everything to everything to print. I wish there were multiple printers because ended up waiting a few hours longer than I wanted to just waiting for everything to print out so I could finish the paper work. But overall everyone was very friendly and helpful. Monica was very knowledgeable and able to explain everything I needed her to. More