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Driver's Way Pelham

Pelham, AL

4.8
2,065 Reviews

100 Driver's Way

Pelham, AL

35124

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Showing 2,065 reviews

July 30, 2021

Courtesy was stellar. Customer service was above expectations. Service was timely and accurately completed. Job well done!! As a consumer I felt that Joe genuinely wanted every detail of my service More

by noralynhamilton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave in cleaning services. Excellent!, Joe Gilliland
July 28, 2021

CT & Ryan were great with their service but the very next day my vehicle wouldn’t start. Having issues with a loose terminal or possibly alternator. Thankfully I got a warranty so maybe this can get fixed. More

by crooks_kelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Business Development, Chris "CT" Thomas
July 28, 2021

Smooth and easy process. Honest and straight forward. Great Communication and friendly to work with through the process. Definitely plan to reach out to them when I am in the market for another car. More

by nizar_alsaid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Business Development, Chad Donaldson
July 27, 2021

I can’t say enough good things about Ginger. She’s super nice and helpful. She is a beautiful person and very fun to work with! More

by tiger fever
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginger Sims
July 27, 2021

Grant Montgomery, our salesman is very accommodating and helpful. Expedient and easy to work with. I’m a return customer and pleased with the selection and cleanliness of the vehicles available at drivers More

by sterlin8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Montgomery
July 27, 2021

It was a great experience. I felt at ease no pressure and really trusted the advice that was given. I did not feel like the were just telling things so i would spend more money More

by alleykat4life
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Montgomery
July 24, 2021

I was able to submit all my information by email which cut the buying process down tremendously. Fair prices and good trade value. I will definitely go through car max in the future. The salesman was very More

by chrisgentry2065
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgins
July 21, 2021

I purchased my second vehicle from this dealership because they have an excellent selection, are pleasant to deal with and they treat you fairly. Mark listened to my needs and found the perfect truck. More

by randysyx12325
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgins, Monica Melendez
July 21, 2021

The purchase was a great experience was great in every way. Financing was done before I arrived and the rate was excellent. After the purchase I realized the rain sensing wipers were not working. I contac More

by lightlrw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Riechert, Dawn Calvert, Joe Gilliland
July 21, 2021

Great experience overall. But it took a long time for everything to print. I wish there were multiple printers because ended up waiting a few hours longer than I wanted to just waiting for everything to More

by maddie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Melendez
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